Uma ungumnikazi webhizinisi, uyazi ukuthi kubaluleke kangakanani ukuba nezinsiza ezithembekile ze-IT. Nokho, ukuphatha ingqalasizinda yakho ye-IT kungadla isikhathi futhi kubize. Yilapho izinsiza ze-IT eziphethwe zingena khona. Kulo mhlahlandlela, sizohlola ukuthi ayini amasevisi e-IT asebenzayo, yini okufanele uyibheke kumhlinzeki, nokuthi ungayithola kanjani elungile eduze nawe.
Qonda Izinzuzo Zezinsizakalo Ze-IT Eziphethwe.
Izinsizakalo ze-IT eziphethwe zinikeza uhla lwezinzuzo zamabhizinisi abo bonke osayizi. Enye yezinzuzo ezibaluleke kakhulu ukuthi ikuvumela ukuthi ugxile emisebenzini yakho eyinhloko yebhizinisi ngenkathi ushiyela abaphathi be-IT kochwepheshe. Lokhu kungakongela isikhathi nemali; ngeke kudingeke ukuthi uqashe futhi uqeqeshe abasebenzi bakho be-IT. Ukwengeza, izinsizakalo ze-IT eziphethwe zinganikeza ukuqapha nokunakekela okusebenzayo, kuvimbele izinkinga ngaphambi kokuba zibe izinkinga ezinkulu. Ezinye izinzuzo zihlanganisa ukuvikeleka okuthuthukisiwe, ukufinyelela kubuchwepheshe bamuva, nezindleko zanyanga zonke ezingabikezelwa.
Nquma Izidingo Nezinjongo Zebhizinisi Lakho.
Ngaphambi kokuthi uqale ukusesha amasevisi e-IT aphethwe eduze nawe, kubalulekile ukucacisa izidingo nemigomo yebhizinisi lakho. Cabangela ukuthi yiziphi izinsiza ze-IT onazo njengamanje nokuthi yiziphi izindawo odinga usizo kuzo. Ingabe udinga usizo ngokuvikeleka kwenethiwekhi? I-Cloud computing? Ikhophi yasenqolobaneni yedatha nokuthola? Uma usuziqonda kahle izidingo zakho, ungaqala ukufuna umhlinzeki ohlinzeka ngamasevisi adingekayo. Kubalulekile futhi ukucabangela imigomo yakho yesikhathi eside nokuthi izidingo zakho ze-IT zingashintsha kanjani njengoba ibhizinisi lakho likhula. Bheka umhlinzeki ongalinganisa nenkampani yakho futhi anikeze izixazululo ezivumelana nezimo.
Ucwaningo futhi Uqhathanise Abahlinzeki.
Uma usuziqonda izidingo nemigomo yebhizinisi lakho, yisikhathi sokuqala ukucwaninga nokuqhathanisa abahlinzeki besevisi ye-IT abaphethwe eduze nawe. Bheka abahlinzeki abanolwazi lokusebenza namabhizinisi afana nelakho kanye nerekhodi eliqinisekisiwe lempumelelo. Hlola ukubuyekezwa kwabo kanye nobufakazi obuvela kumakhasimende wangaphambilini ukuze uqonde isevisi yawo yamakhasimende kanye nezinga lokwaneliseka. Ungesabi ukucela amareferensi kanye nezifundo eziyisibonelo ukuze ubone ukuthi zisize kanjani amanye amabhizinisi embonini yakho. Qhathanisa amanani neminikelo yesevisi ukuze uthole umhlinzeki ongcono kakhulu wesabelomali sakho nezidingo.
Hlola Izivumelwano Zezinga Lesevisi Yomhlinzeki (ama-SLA).
Lapho ukhetha umhlinzeki wesevisi ye-IT ophethwe, ukuhlola Izivumelwano Zezinga Lesevisi (ama-SLA) kubalulekile. Ama-SLA achaza izinga lesevisi ongalilindela kumhlinzeki, okuhlanganisa izikhathi zokuphendula, iziqinisekiso zesikhathi esengeziwe, nezikhathi zokuxazulula izinkinga. Qinisekisa ukuthi ama-SLA ahambisana nezidingo nemigomo yebhizinisi lakho, futhi umhlinzeki unenqubo yokuqapha nokubika ngokusebenza kwe-SLA. Umhlinzeki onama-SLA aqinile angakuqinisekisa ukuthi izidingo zakho ze-IT zizohlangatshezwa ngokushesha nangokuphumelelayo.
Hlela Uguquko Olushelelayo Nosekelo Oluqhubekayo.
Lapho ukhetha umhlinzeki wesevisi ye-IT ophethwe, kubalulekile ukucabangela inqubo yoshintsho yokuqala nokusekelwa okuqhubekayo. Umhlinzeki omuhle uzosebenza nawe ukuze enze uhlelo loshintsho olushelelayo, oluhlanganisa ukuthuthwa kwedatha nokuqeqeshwa kwabasebenzi bakho. Kufanele futhi banikeze ukwesekwa okuqhubekayo, okuhlanganisa ukunakekelwa okuvamile nezibuyekezo, ukuqinisekisa ukuthi amasistimu akho asebenza kahle nangempumelelo. Bheka umhlinzeki ohlinzeka ngosekelo lwe-24/7 futhi onethimba elizinikele lochwepheshe lokusingatha noma yiziphi izinkinga ezingase ziphakame. Ngomhlinzeki ofanele, ungagxila ekukhuliseni ibhizinisi lakho ngenkathi ushiyela ukuphathwa kwe-IT kochwepheshe.
Izinzuzo Zochwepheshe Bendawo: Kungani Ukukhetha Izinsizakalo Ze-IT Eziphethwe Eduze Kwami Kwenza Wonke Umehluko
Ezweni lanamuhla lebhizinisi elisheshayo nelincintisana kakhulu, ukuba nezinsizakalo ze-IT ezithembekile nezisebenza kahle kubalulekile ukuze uphumelele. Kodwa ngezinketho eziningi ezitholakalayo, umkhetha kanjani umhlinzeki wesevisi ye-IT olungile? Impendulo ilele kubuchwepheshe bendawo. Lapho uphatha izidingo zakho ze-IT, ukukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe kungenza umehluko.
Ngokukhetha umhlinzeki oseduze ngokwendawo nebhizinisi lakho, uyazuza olwazini lwakhe lwendawo kanye nokuqonda izinselele zakho ezihlukile nezimfuneko. Lobu buchwepheshe bendawo bubavumela ukuthi bakunikeze izixazululo ezihambisanayo ukuhlangabezana nezidingo zakho, ukuthuthukisa ukusebenza kahle nokukhiqiza.
Ngaphezu kwalokho, umhlinzeki onobukhona bendawo anganikeza izikhathi zokuphendula ezisheshayo uma kunezimo eziphuthumayo noma izinkinga zobuchwepheshe. Lokhu kusho isikhathi esincane sokuphumula sebhizinisi lakho, ukunciphisa umthelela ekusebenzeni kwakho nokuqinisekisa ukuqhubeka.
Ngakho-ke, uma ufuna ukwesekwa kwe-IT kochwepheshe abaliqonda ngokweqiniso ibhizinisi lakho, cabanga ukukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe. Ubungcweti babo bendawo nendlela yomuntu siqu izokunikeza umkhawulo wokuncintisana oyidingayo esimweni sanamuhla sebhizinisi esiguqukayo.
Ukubaluleka kobuchwepheshe bendawo kumasevisi e-IT
Ezweni lanamuhla lebhizinisi elisheshayo nelincintisana kakhulu, ukuba nezinsizakalo ze-IT ezithembekile nezisebenza kahle kubalulekile ukuze uphumelele. Kodwa ngezinketho eziningi ezitholakalayo, umkhetha kanjani umhlinzeki wesevisi ye-IT olungile? Impendulo ilele kubuchwepheshe bendawo. Lapho uphatha izidingo zakho ze-IT, ukukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe kungenza umehluko.
Ngokukhetha umhlinzeki oseduze ngokwendawo nebhizinisi lakho, uyazuza olwazini lwakhe lwendawo kanye nokuqonda izinselele zakho ezihlukile nezimfuneko. Lobu buchwepheshe bendawo bubavumela ukuthi bakunikeze izixazululo ezihambisanayo ukuhlangabezana nezidingo zakho, ukuthuthukisa ukusebenza kahle nokukhiqiza.
Ngaphezu kwalokho, umhlinzeki onobukhona bendawo anganikeza izikhathi zokuphendula ezisheshayo uma kunezimo eziphuthumayo noma izinkinga zobuchwepheshe. Lokhu kusho isikhathi esincane sokuphumula sebhizinisi lakho, ukunciphisa umthelela ekusebenzeni kwakho nokuqinisekisa ukuqhubeka.
Ngakho-ke, uma ufuna ukwesekwa kwe-IT kochwepheshe abaliqonda ngokweqiniso ibhizinisi lakho, cabanga ukukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe. Ubungcweti babo bendawo nendlela yomuntu siqu izokunikeza umkhawulo wokuncintisana oyidingayo esimweni sanamuhla sebhizinisi esiguqukayo.
Izinzuzo zokukhetha amasevisi e-IT aphethwe eduze kwami
Ukuqonda okujulile kwendawo yangakini kanye namabhizinisi ayo kubalulekile ezinsizeni ze-IT. Umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe uzoba nolwazi lwangempela ngezinselele eziyingqayizivele izinkampani endaweni yangakini ezibhekana nazo. Baqonda isimo somkhakha wendawo, izimfuneko zokulawula, kanye nezithiyo ezingase ziphakame. Lobu buchwepheshe bendawo bubavumela ukuthi bathuthukise izixazululo ezenziwe ngokwezifiso ezibhekana nezidingo zakho kunokuthembela endleleni yokulinganisa usayizi owodwa.
Ukwengeza, umhlinzeki onobuchwepheshe bendawo angakwazi ukulindela izinkinga ezingaba khona futhi asebenzise izinyathelo zokuzivimbela. Bajwayele ingqalasizinda yendawo yangakini, abahlinzeki benethiwekhi, namathrendi ezobuchwepheshe, okubavumela ukuthi banikeze izixazululo ezifanele kakhulu zebhizinisi lakho. Leli zinga lokuqonda nokuqonda libaluleke kakhulu uma uphatha ingqalasizinda yakho ye-IT ngempumelelo.
Ukuphendula Okukhulisiwe Nezikhathi Zokulungisa Ngokushesha
Enye yezinzuzo eziyinhloko zokukhetha umhlinzeki wesevisi ye-IT ophethwe eduze nawe ukusabela okwenyukayo kanye nezikhathi zokulungiswa okusheshayo. Uma uhlangabezana nenkinga yobuchwepheshe noma udinga usizo olusheshayo, ukuba nomhlinzeki wendawo kusho ukuthi angathumela ochwepheshe ngokushesha endaweni yakho. Lokhu kunciphisa isikhathi sokuphumula futhi kuqinisekisa ukuthi izinkinga zilungiswa ngokushesha, kunciphisa umthelela ekusebenzeni kwebhizinisi lakho.
Ngaphezu kwalokho, umhlinzeki wendawo angakunikeza ukwesekwa okungu-24/7, aqinisekise ukuthi ungakwazi ukufinyelela usizo noma nini lapho kudingeka. Ungathembela kulwazi lwabo phakathi namahora avamile ebhizinisi noma ebusuku ukuze uxazulule izinkinga ze-IT ngempumelelo.
Ukuqonda Okuthuthukisiwe Kwamabhizinisi endawo kanye nezidingo zawo ezihlukile
Umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe uqonda ngokujulile isimo sebhizinisi lendawo. Bajwayelene nezinselelo ezithile amabhizinisi abhekana nazo endaweni yangakini futhi angakwazi ukuhlanganisa izinsiza zabo ngendlela efanele. Leli zinga lokuqonda libavumela ukuthi bathuthukise izixazululo ezihambisana nezinjongo nezinhloso zebhizinisi lakho.
Ngaphezu kwalokho, umhlinzeki wendawo angakwazi ukulungisa izinsiza zakhe ukuze ahambisane nemithetho eqondene nemboni ethile noma izimfuneko zokuthobelana ezingase zisebenze ebhizinisini lakho. Banolwazi lokusebenza nezinye izinkampani endaweni yangakini futhi bangasebenzisa lolo lwazi ukuze baqinisekise ukuthi ingqalasizinda yakho ye-IT ihlangabezana nazo zonke izindinganiso ezidingekayo.
Ukufinyelela Ezinsizakalweni Zokusekela Nezokugcinwa Kwesizindalwazi
Ukuba nomhlinzeki wezinsizakalo ze-IT ophethwe eduze kwakho kusho ukuthi ungakwazi ukufinyelela ukusekela okukusayithi kanye nezinsizakalo zokulungisa. Lokhu kungaba yinzuzo ikakhulukazi mayelana nezindaba zehadiwe noma amaphrojekthi e-IT ayinkimbinkimbi adinga ukuba khona ngokomzimba. Ngomhlinzeki wendawo, ungalindela usizo olusheshayo endaweni noma nini lapho kudingeka, uqede isidingo sezikhathi zohambo ezinde noma ulinde usekelo olukude.
Ukwesekwa endaweni nakho kuvumela ukuxhumana okungcono nokusebenzisana. Ochwepheshe bangasebenzisana eduze nethimba lakho ukuze baqonde izidingo zakho ezihlukile futhi banikeze izixazululo zesikhathi sangempela. Leli zinga lesevisi yomuntu siqu libaluleke kakhulu uma uphatha izidingo zakho ze-IT ngempumelelo.
Ukonga Izindleko kanye Nokwenyuka Kwempumelelo Ngesikhathi Esincishisiwe Sokuhamba
Enye inzuzo yokukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze kwakho ukonga izindleko kanye nokusebenza kahle okungeziwe okuza nesikhathi esincishisiwe sohambo. Uma umhlinzeki wakho eseduze, ochwepheshe bangafinyelela indawo yakho ngokushesha, banciphise izindleko zokuhamba futhi banciphise isikhathi esisithathayo ukulungisa noma yiziphi izinkinga.
Ngaphezu kwalokho, ngomhlinzeki wendawo, asikho isidingo sokuxazulula inkinga okukude noma izingcingo ezinde ukuchaza inkinga. Ochwepheshe bangaba kusayithi ngokushesha, okuvumela ukuxazululwa kwezinkinga ngokushesha nangempumelelo. Lokhu kongela imali futhi kuqinisekisa ukuthi ibhizinisi lakho lingasebenza ngokushelela ngaphandle kokubambezeleka okungadingekile.
Ukwakha Ubudlelwano Obuqinile kanye Nesevisi Yekhasimende Eqondene Nakho
Ukukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe kukuvumela ukuthi wakhe ubudlelwano obuqinile futhi uthole isevisi yamakhasimende yomuntu siqu. Ngomhlinzeki wendawo, uyingxenye yomphakathi ofanayo, hhayi elinye iklayenti nje. Batshalwe empumelelweni yakho futhi maningi amathuba okuthi bahambe ibanga elide ukuze bahlangabezane nezidingo zakho.
Ukuhlangana ubuso nobuso nomhlinzeki wakho kukhuthaza ukuxhumana okuqinile futhi kuvumela ukuxhumana okusebenzayo kakhudlwana. Ungaxoxa ngezinhloso zebhizinisi lakho, izinselele, nezinhlelo ngokuqondile nomhlinzeki wakho, okubasiza ukuthi baqonde kangcono izidingo zakho futhi banikeze izixazululo ezifanele kakhulu. Le ndlela yomuntu siqu iqinisekisa ukuthi uthola ukwesekwa okuphezulu kakhulu nesevisi.
Ukuqonda okuthuthukisiwe kwamabhizinisi endawo kanye nezidingo zawo ezihlukile
Manje njengoba usuqonda izinzuzo zokukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe, kufanele wazi ukuthi ungathola kanjani futhi ukhethe okulungile kwebhizinisi lakho. Nazi izinyathelo ezibalulekile okufanele uzilandele:
1. Cwaninga Abahlinzeki Bendawo: Cwaninga abahlinzeki besevisi be-IT abaphethwe endaweni yangakini. Bheka izinkampani ezinedumela eliqinile, ukubuyekezwa kwamakhasimende okuhle, nolwazi lokusebenza namabhizinisi afanayo.
2. Hlola Izinsizakalo Ezinikezwayo: Hlola ububanzi bezinsizakalo ezinikezwa umhlinzeki ngamunye. Qinisekisa ukuthi bangakwazi ukuhlangabezana nezidingo zakho ezithile ze-IT, noma ngabe ukuphathwa kwenethiwekhi, ukuphepha kwedatha, izixazululo zamafu, noma ukubonisana kwe-IT.
3. Cabangela Isipiliyoni Semboni: Bheka umhlinzeki onolwazi lokusebenza namabhizinisi embonini yakho. Bazoqonda kangcono izidingo zakho eziyingqayizivele nezinselele, okubavumela ukuthi banikeze izixazululo ezifanelana kakhulu.
4. Hlola Ukusabela Nokusekela: Buza mayelana nezikhathi zabo zokuphendula kanye nokutholakala kokusekelwa okungu-24/7. Ufuna umhlinzeki ongabhekana nanoma yiziphi izinkinga ngokushesha nangempumelelo, anciphise isikhathi sokuphumula sebhizinisi lakho.
5. Cela Izithenjwa: Cela amareferensi kumakhasimende amanje noma adlule ukuze uthole umqondo wezinga lawo lesevisi nokwaneliseka kwamakhasimende. Ukukhuluma ngokuqondile namanye amabhizinisi asebenze nomhlinzeki kunganikeza imininingwane ebalulekile.
6. Hlangana Nabahlinzeki Abangaba khona: Hlela imihlangano nabahlinzeki abangase bakwazi ukuxoxa ngezidingo zebhizinisi lakho, imigomo, nanoma yiziphi izidingo ezithile ongase ube nazo. Lokhu kuzokuvumela ukuthi uhlole amakhono abo okuxhumana, ubuchwepheshe, kanye nokufaneleka okuphelele kwebhizinisi lakho.
7. Cabangela Amanani Nezinkontileka: Linganisa ukwakheka kwamanani omhlinzeki ngamunye nemibandela. Qinisekisa ukuthi izinsiza ezihlinzekwayo zihambisana nesabelomali sakho kanye nokuthi imigomo yenkontileka inobulungiswa futhi inengqondo.
Ngokulandela lezi zinyathelo, ungathola futhi ukhethe umhlinzeki wesevisi ye-IT ephethwe olungile eduze nawe, uqinisekisa ukuthi uthola ulwazi lwasendaweni futhi usekele izidingo zebhizinisi lakho ukuze liphumelele.
Ukufinyelela ezinsizakalweni zokusekela kanye nokulungiswa kwendawo
Esimeni sanamuhla sebhizinisi esincintisanayo, ukuba nezinsiza ezithembekile nezisebenzayo ze-IT kubalulekile ukuze uphumelele. Ukukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe kunikeza izinzuzo eziningi, okuhlanganisa ukuphendula okwengeziwe, ukuqonda kangcono amabhizinisi endawo, ukufinyelela ekusekelweni okusendaweni, ukonga izindleko, kanye nesevisi yomuntu siqu yamakhasimende.
Ukukhetha umhlinzeki onobuchwepheshe bendawo kubavumela ukuthi bathuthukise izixazululo ezifanelana nezidingo zakho ezihlukile, okuholela ekusebenzeni okuthuthukisiwe nokukhiqiza. Ulwazi lwabo ngendawo yomkhakha wendawo luqinisekisa ukuthi ingqalasizinda yakho ye-IT ihlangabezana nazo zonke izindinganiso ezidingekayo kanye nezidingo zokuhambisana.
Uma useshela umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe, zinike isikhathi sokucwaninga, uhlole, futhi uhlangane nabahlinzeki abangaba khona. Ngokukhetha uzakwethu olungile, ungakwazi ukusebenzisa ubuchwepheshe babo bendawo ukuze uthole umkhawulo wokuncintisana futhi uqinisekise ukuthi izidingo zakho ze-IT ziphathwa ngendlela efanele.
Ungakuthandi ukwesekwa kwe-IT ejwayelekile. Khetha umhlinzeki oliqonda ngempela ibhizinisi lakho futhi ongakunikeza izixazululo eziqondene nawe ozidingayo. Khetha amasevisi e-IT aphethwe eduze nawe futhi uzwe umehluko ongenziwa uchwepheshe basendaweni.
Ukonga izindleko nokwandisa ukusebenza kahle ngokusebenzisa isikhathi esincishisiwe sokuhamba
Enye yezinzuzo ezibalulekile zokukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe ukufinyelela kumasevisi okusekela nokulungisa okusendaweni. Uma ingqalasizinda yakho ye-IT idinga ukunakwa ngokomzimba, ukuba neqembu elikude nje kungashintsha umdlalo. Noma ngabe ukusetha izingxenyekazi zekhompuyutha ezintsha, izinkinga zenethiwekhi, noma ukuxazulula izinkinga zesofthiwe, ukuba nochwepheshe abatholakala endaweni kuqinisekisa ukuthi izinkinga zakho zixazululwa ngokushesha.
Ngosekelo lwesayithi, unganciphisa isikhathi sokuphumula futhi uthole ngokushesha amasistimu akho futhi asebenze. Lokhu akukongi nje isikhathi esibalulekile kodwa futhi kuvimbela ukulahleka kwemali engenayo okungaba khona. Ukwengeza, ukwesekwa okukusayithi kuvumela ochwepheshe be-IT ukuthi baqonde ingqalasizinda yakho kangcono futhi benze iziphakamiso ezinolwazi zokuthuthukisa.
Ngokungeziwe ekusekelweni kwesayithi, umhlinzeki wezinsizakalo ze-IT ophethwe wendawo angakuvakashela njalo ukulungisa ukuze aqinisekise ukuthi amasistimu akho asebenza kahle nangempumelelo. Lokhu kuvakasha okusebenzayo kungasiza ekuhlonzeni nasekuxazululeni izinkinga ezingaba khona ngaphambi kokuthi zibe izinkinga ezinkulu, kwehlise ingcuphe yokungasebenzi kahle kanye nokuphazamiseka kokusebenza kwebhizinisi lakho.
Ukwakha ubudlelwano obuqinile kanye nesevisi yomuntu siqu yamakhasimende
Ukukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze kwakho nakho kungaholela ekongeni kwezindleko ezibalulekile kanye nokusebenza kahle okukhuphukile. Uma umhlinzeki wakho wesevisi ye-IT etholakala kude, isikhathi sokuvakasha siba isici esingaba nomthelela ezikhathini zokuphendula kanye nokulethwa kwesevisi kukonke. Isikhathi esisithathayo ukuze ochwepheshe baye endaweni yakho singanweba ukuxazululwa kwezinkinga, okuholela ekwengezeni isikhathi sokuphumula nokukhungatheka.
Ukukhethela umhlinzeki wendawo kuqeda noma kunciphisa kakhulu isikhathi sokuhamba, okuvumela ochwepheshe ukuthi babhekane nezidingo zakho ze-IT ngokushesha nangempumelelo. Lokhu akuthuthukisi kuphela ukukhiqiza okuphelele kwebhizinisi lakho kodwa futhi kunciphisa umthelela wezindaba ze-IT emisebenzini yakho yansuku zonke.
Ngaphezu kwalokho, isikhathi esincishisiwe sokuhamba sibuye siguqulele ekongeni kwezindleko. Ngomhlinzeki wendawo, ungakwazi ukugwema izindleko ezengeziwe ezifana nezibonelelo zokuhamba noma izimali zokuhlala ezingase zenziwe lapho uzibandakanya nomhlinzeki wesevisi ye-IT otholakala kude. Lokhu kongiwa kwezindleko kungaqondiswa kabusha kwezinye izinhlelo zamasu noma ukutshalwa kwezimali ukuze kuthuthukiswe ibhizinisi lakho.
Ungamthola kanjani futhi ukhethe umhlinzeki wesevisi ye-IT ophethwe olungile eduze kwami
Enye inzuzo yokukhetha umhlinzeki wezinsizakalo ze-IT ophethwe eduze kwakho ukwakha ubudlelwano obuqinile nokuthola isevisi yamakhasimende yomuntu siqu. Ngomhlinzeki wendawo, unenzuzo yokusebenzisana ubuso nobuso kanye nokuxhumana okuqondile, okungakhuthaza ukuqonda okujulile kwezidingo nemigomo yebhizinisi lakho.
Umhlinzeki wasendaweni kungenzeka ukuthi atshale isikhathi namandla ekwazini ibhizinisi lakho, izinselele zalo ezihlukile, kanye nezidingo. Lokhu kuqonda kubavumela ukuthi banikeze izixazululo ezihambisanayo ezihambisana nezidingo zakho, ukuthuthukisa ukusebenza kahle nokukhiqiza.
Ukwengeza, umhlinzeki wendawo anganikeza isevisi yamakhasimende yomuntu siqu. Awuyona nje inombolo kubo kodwa uyiklayenti eliyigugu abangakha nalo ubuhlobo besikhathi eside. Kungenzeka ukuthi bahambe ibanga elide ukuze baqinisekise ukwaneliseka kwakho futhi bakunikeze ukwesekwa okuqhubekayo okuhambisana nezidingo eziguqukayo zebhizinisi lakho.
Isiphetho: Inani lochwepheshe bendawo kumasevisi e-IT aphethwe
1. Hlola ulwazi lwabo nolwazi lwabo: Bheka abahlinzeki abanomlando oqinile embonini. Cabangela umuzwa wabo wokuphatha amasistimu e-IT afana neyakho kanye nolwazi lwabo lobuchwepheshe bakamuva nezindlela ezihamba phambili.
2. Hlola ububanzi bezinsizakalo zabo: Qinisekisa ukuthi umhlinzeki unikeza ububanzi obuphelele bezinsizakalo ezihambisana nezidingo zakho ze-IT. Lokhu kungase kuhlanganise ukuphathwa kwenethiwekhi, izingxenyekazi zekhompuyutha nokusekelwa kwesofthiwe, i-cybersecurity, ikhophi yasenqolobaneni yedatha nokutholwa, kanye nezinsizakalo zamafu.
3. Buyekeza ubufakazi bamakhasimende abo kanye nezifundo eziyisibonelo: Zinike isikhathi sokufunda ngobufakazi bekhasimende kanye nezibonelo zezibonelo ukuze uthole umbono wegama labo kanye nezinga lokwaneliseka kwamakhasimende alizuzile. Lokhu kungakunikeza ukuqonda okubalulekile emandleni abo okufeza izithembiso zabo.
4. Cabangela ukusabela nokutholakala kwabo: Inzuzo eyinhloko yokukhetha umhlinzeki wendawo yikhono lakhe lokuhlinzeka ngezikhathi zokuphendula ngokushesha. Xhumana nabahlinzeki abangaba khona futhi ulinganise ukusabela kwabo. Ingabe banikeza ukusekelwa okungu-24/7? Bazixazulula ngokushesha kangakanani izinkinga?
5. Linganisa amanani abo nemibandela yenkontileka: Cela izingcaphuno kubahlinzeki abaningi futhi uqhathanise izakhiwo zabo zamanani. Cabangela izinga lesevisi nokusekelwa okunikezwayo kanye nanoma yiziphi izindleko ezengeziwe ezingase zibe khona.
6. Hlela ukubonisana noma ukuvakashela isayithi: Uma usubafakile abambalwa abangaba abahlinzeki, hlela ukubonisana noma ukuvakashela isayithi. Lokhu kuzokuvumela ukuthi uhlangane neqembu, ubuze imibuzo, futhi uhlole ubungcweti babo namakhono okuxhumana.
Ngokucubungula lezi zici ngokucophelela nokwenza ucwaningo olunzulu, ungathola umhlinzeki wezinsizakalo ze-IT ophethwe eduze nawe ohlangabezana nezidingo zakho ezithile futhi anikeze ubungcweti bendawo obudingayo ebhizinisini lakho.
Amazwana kwakamuva