Ukuphatha izinsiza ze-IT kungaba nzima kunoma yiliphi ibhizinisi, ikakhulukazi uma ungenabo uchwepheshe noma izinsiza zokukusingatha ngempumelelo. Kulapho abahlinzeki besevisi ye-IT abaphethwe Ngena. Lezi zinkampani zingathatha isibopho sokuphatha ingqalasizinda yakho ye-IT, zinikeze uhla lwezinzuzo ezingasiza ibhizinisi lakho lisebenze ngokushelela nangempumelelo. Funda kabanzi mayelana nokuthi yini esebenzile abahlinzeki bezinsizakalo ze-IT abangakwenzela yona.
Ukufinyelela Kulwazi Nezinsiza.
Enye yezinzuzo ezibaluleke kakhulu zokusebenza nazo abahlinzeki besevisi ye-IT abaphethwe ifinyelela kulwazi nezinsiza zabo. Lezi zinkampani zinamaqembu ochwepheshe abanolwazi abaqeqeshwe kubuchwepheshe bakamuva kanye nemikhuba engcono kakhulu yokuphatha ingqalasizinda ye-IT. Futhi banokufinyelela kumathuluzi athuthukile nezinsiza zokubasiza ukuthi bahlonze ngokushesha futhi baxazulule izinkinga, banciphise isikhathi sokuphumula futhi bagcine ibhizinisi lakho lisebenza kahle. Ukusebenza nomhlinzeki wezinsizakalo ze-IT ophethwe kukuvumela ukuthi ungene kulobu buchwepheshe nezinsiza ngaphandle kokutshala imali ekuqeqesheni okubizayo noma okokusebenza.
Ukuvikeleka Okuthuthukisiwe Nokuvikelwa Kwedatha.
Enye inzuzo ebalulekile yokusebenza nabahlinzeki besevisi ye-IT abaphethwe ukuphepha okuthuthukisiwe nokuvikelwa kwedatha. Lezi zinkampani zinolwazi olunzulu lokusebenzisa nokuphatha izindlela zokuphepha ukuze zivikeleke ezinsongweni ze-inthanethi kanye nokwephulwa kwedatha. Bangakusiza ukuthi ukhombe ubungozi kumasistimu akho futhi uthuthukise isu lokuvikela eliphelele ukuze unciphise ubungozi. Ukwengeza, bangakunikeza ukuqapha nokunakekela okuqhubekayo ukuze baqinisekise ukuthi amasistimu akho ahlala evikelekile futhi idatha yakho ivikelekile. Lokhu kungakunikeza ukuthula kwengqondo futhi kukusize ugweme izehlakalo zokuphepha ezibizayo ezingase zilimaze isithunzi sakho kanye nesisekelo.
Izindleko Ezibikezelwayo Neziphathekayo.
Enye yezinzuzo ezibaluleke kakhulu zokusebenza nabahlinzeki besevisi ye-IT abaphethwe ukuba nezindleko ezibikezelwayo nezilawulekayo. Ngemali emisiwe yanyanga zonke, ungakwazi ukuhlela izindleko zakho ze-IT futhi ugweme izindleko ezingalindelekile ezihlobene nokuhluleka kwehadiwe, ukuthuthukiswa kwesofthiwe, nezinye izinkinga ze-IT. Lokhu kungakusiza ukuthi wonge imali ngokuhamba kwesikhathi futhi kukuvumele ukuthi ugxile emisebenzini yakho eyinhloko yebhizinisi ngaphandle kokukhathazeka ngezindleko ze-IT. Ngaphezu kwalokho, abahlinzeki bezinsizakalo ze-IT abaphethwe bangakusiza uthuthukise ingqalasizinda yakho ye-IT futhi unciphise izindleko ze-IT zizonke ngokukhomba izindawo lapho ungonga khona imali futhi uthuthukise ukusebenza kahle.
Ukwenyuka Kwempumelelo Nokukhiqiza.
Ukusebenza nabahlinzeki besevisi ye-IT abaphethwe kungakhuphula ukusebenza kahle kwakho nokukhiqiza. Laba bahlinzeki banobuchwepheshe nezinsiza zokusingatha zonke izidingo zakho ze-IT, kusukela ekuxazululeni izinkinga nokunakekela kuya ekuthuthukisweni nasekuvikelekeni. Lokhu kusho ukuthi ungagxila emisebenzini yakho ebalulekile yebhizinisi futhi ushiye izindaba ze-IT kochwepheshe. Ngezikhathi zokuphendula ezisheshayo nokuqapha okusebenzayo, abahlinzeki besevisi ye-IT abaphethwe banganciphisa isikhathi sokuphumula futhi baqinisekise ukuthi amasistimu akho ahlala esebenza futhi esebenza. Lokhu kungakusiza ukuthi wonge isikhathi nemali futhi uthuthukise ukukhiqiza kwakho konke.
Gxila Ezinjongweni Eziyinhloko Zebhizinisi.
Enye yezinzuzo ezibaluleke kakhulu zokusebenza nabahlinzeki besevisi ye-IT abaphethwe yikhono lokugxila ezinjongweni zakho eziyinhloko zebhizinisi. Ukusebenzisa izidingo zakho ze-IT konga isikhathi nezinsiza ezingase zisetshenziswe kangcono ukukhulisa ibhizinisi lakho. Esikhundleni sokuxazulula izinkinga ze-IT noma ukhathazeke ngokuvikeleka, ungagxila ekuthuthukiseni imikhiqizo emisha, ekwandiseni isisekelo samakhasimende akho, nasekuthuthukiseni umgomo wakho oyinhloko. Lokhu kungakusiza ukuthi uhlale uncintisana endaweni yanamuhla yebhizinisi esheshayo futhi ufinyelele imigomo yakho yesikhathi eside.
Khulisa Ukusebenza Nokukhiqiza: Ukuthi Abahlinzeki Bezinsizakalo Ze-IT Abaphethwe Kanjani Bangaliguqula Ibhizinisi Lakho
Ezweni lanamuhla ledijithali elisheshayo, amabhizinisi kufanele ahlale ngaphambi kwejika ukuze aqhubeke encintisana. Enye indlela yokwenza lokhu ukusebenzisa amandla abahlinzeki besevisi be-IT abaphethwe. Laba bahlinzeki bahlinzeka ngezinsizakalo ezibalulekile ezingaguqula ibhizinisi lakho, zikhulise ukusebenza kahle kanye nokukhiqiza.
Ngokukhipha izidingo zakho ze-IT kumhlinzeki wesevisi ophethwe, ungakhulula isikhathi esibalulekile nezisetshenziswa ezingasetshenziswa kangcono kwenye indawo. Kusukela ekuqaphelweni okusebenzayo nokulungiswa kuya ekuxazululeni izinkinga ngokushesha kanye nokuvikeleka kwedatha, lezi zingcweti zikumbozile. Baqinisekisa ukuthi amasistimu akho asebenza kahle, anciphisa isikhathi sokuphumula, futhi avikele ulwazi olubucayi.
Ngaphezu kwalokho, abahlinzeki besevisi ye-IT abaphethwe bavame ukuhlinzeka ngezixazululo ezingase zikhule nebhizinisi lakho. Lokhu kuvumelana nezimo kukuvumela ukuthi ulungise izinsizakalo zakho njengoba izidingo zakho zishintsha ngaphandle kobunzima nezindleko zokwakha ithimba le-IT langaphakathi.
Ngamafuphi, ukusebenzisana nomhlinzeki wezinsizakalo ze-IT ophethwe kungaguqula ukusebenza kwebhizinisi lakho. Ngakho-ke kungani ungatholi ukuthi lokhu kubambisana kwamasu kungaliqhubela kanjani ibhizinisi lakho ezingeni eliphakeme?
Yiziphi izinsizakalo ze-IT eziphethwe?
Ukusebenza kahle nokukhiqiza yizici ezibalulekile ezingenza noma ziphule ibhizinisi. Esimeni sanamuhla sokuncintisana, izinkampani kufanele zisebenze ngokuphumelelayo ngangokunokwenzeka ukuze zandise inzuzo futhi zihlale ngaphambi komncintiswano. Izinqubo zebhizinisi ezisebenzayo ziqinisekisa ukuthi izinsiza zisetshenziswa ngendlela efanele, zinciphisa ukumoshwa kanye nezindleko ezingadingekile.
Ukukhiqiza, nokho, kukala ukuthi ibhizinisi lizisebenzisa kanjani kahle izinsiza zalo ukuze likhiqize umphumela. Ibhizinisi elikhiqizayo lizuza okuningi ngokuncane, libe nomthelela oqondile emqondweni walo. Izinkampani zingakwazi ukwenza lula ukusebenza kwazo, zithuthukise ukwaneliseka kwamakhasimende, futhi zandise inzuzo ngokugxila ekusebenzeni kahle nasekukhiqizeni.
Izinzuzo zokubambisana nomhlinzeki wezinsizakalo ze-IT ophethwe
Izinsizakalo ze-IT eziphethwe zibandakanya ukukhishwa kwemisebenzi ye-IT kumhlinzeki wenkampani yangaphandle onesibopho sokuphatha nokugcina ingqalasizinda ye-IT yenhlangano yakho. Lawa masevisi angabandakanya ukuqapha nokuphathwa kwenethiwekhi, ukwenza isipele kwedatha nokuthola kabusha, ukuphepha kwe-cybersecurity, ukubuyekezwa kwesofthiwe nezingxenyekazi zekhompuyutha, nosekelo lobuchwepheshe.
Ngokubambisana nomhlinzeki wezinsizakalo ze-IT ophethwe, amabhizinisi athola ukufinyelela ethimbeni lochwepheshe abasebenza ngokukhethekile ekuphathweni kwe-IT. Lezi zingcweti zinolwazi nolwazi lokusingatha imisebenzi ye-IT eyinkimbinkimbi, okuvumela amabhizinisi ukuthi agxile emakhono abo ayisisekelo. Abahlinzeki bezinsizakalo ze-IT abaphethwe banikeza ukuqapha okusebenzayo, ukunakekelwa, nokuxazulula izinkinga, ukuhlonza nokuxazulula izinkinga ze-IT ezingaba khona ngaphambi kokuba ziphazamise ukusebenza kwebhizinisi.
Izinselelo ezijwayelekile ze-IT amabhizinisi abhekana nazo
1. Ukonga Izindleko: Ukukhipha imisebenzi ye-IT kumnikezeli wezinsizakalo eziphethwe kungaholela ekongeni kwezindleko ezibalulekile. Esikhundleni sokutshala imali kwingqalasizinda ye-IT ebizayo nokuqasha ithimba le-IT langaphakathi, amabhizinisi angakhokha imali eqagelekayo yanyanga zonke ukuze afinyelele izinsiza ze-IT eziphelele. Lokhu kuqeda isidingo sokusebenzisa imali kusengaphambili futhi kunciphisa izindleko zokusebenza eziqhubekayo.
2. Ukuvikeleka Okuthuthukisiwe: Ukuphulwa kwedatha nokuhlasela kwe-inthanethi kuwukukhathazeka okukhulayo kumabhizinisi abo bonke osayizi. Abahlinzeki bezinsizakalo ze-IT abaphethwe banikela ngezinyathelo eziqinile zokuphepha ku-inthanethi ukuvikela idatha ebucayi kusukela ekufinyeleleni okungagunyaziwe. Basebenzisa ama-firewall, isofthiwe ye-antivirus, amasu okubethela, nokuhlola okuvamile kokuphepha ukuze kuncishiswe ubungozi bokuphulwa kwedatha. Lokhu kuqinisekisa ukuthi ibhizinisi lakho lithobela imithetho yomkhakha futhi kwakha ukwethenjwa kwamakhasimende.
3. Ukwenyuka Kwempumelelo Nokukhiqiza: Abahlinzeki besevisi ye-IT abaphethwe ube nekhono namathuluzi okuthuthukisa ingqalasizinda yakho ye-IT ukuze isebenze kahle kakhulu. Baqapha ngokuqhubekayo amasistimu akho, bahlonze izingqinamba, futhi basebenzise izixazululo zokuqondisa ukusebenza. Lokhu kubangela ukusebenza kwesistimu okuthuthukisiwe, ukunciphisa isikhathi sokuphumula, nokwandisa ukukhiqiza kwabasebenzi.
4. 24/7 Ukwesekwa Kobuchwepheshe: Izinkinga ze-IT zingavela noma nini, futhi amabhizinisi adinga ukuxazululwa ngokushesha ukuze anciphise ukuphazamiseka. Abahlinzeki bezinsizakalo ze-IT abaphethwe bahlinzeka ngosekelo lwezobuchwepheshe ubusuku nemini, ukuqinisekisa ukuthi ungakwazi ukufinyelela ochwepheshe be-IT noma nini lapho kudingeka. Lokhu kunciphisa isikhathi sokuphumula futhi kuvumela abasebenzi ukuthi bagxile emsebenzini wabo ngaphandle kokuphazamiseka kwe-IT.
5. Izixazululo Ezinamandla: Izidingo zakho ze-IT zizothuthuka njengoba ibhizinisi lakho likhula. Abahlinzeki bezinsizakalo ze-IT abaphethwe banikeza izixazululo ezingaka ezivumelana nezimfuneko zakho ezishintshayo. Noma ngabe udinga ukungeza abasebenzisi abengeziwe, ukhuphule umthamo wesitoreji, noma uthuthukise isofthiwe yakho, laba bahlinzeki bangazanelisa kalula izidingo zakho ngaphandle kokuphazamiseka okukhulu ebhizinisini lakho.
Ukuthi izinsiza ze-IT eziphethwe zingashintsha kanjani ibhizinisi lakho
Ukwenza ingqalasizinda ye-IT ephumelelayo nekhiqizayo akuwona umsebenzi olula. Izinkampani eziningi zibhekana nezinselelo ze-IT ezijwayelekile ezingaphazamisa ukusebenza kwazo futhi zibe nomthelela emqondweni wazo. Ezinye zalezi zinselelo zihlanganisa:
1. Isikhathi sokuphumula: Izinhlelo ze-IT zijwayele ukwehluleka, okuholela ekunciphiseni isikhathi esibizayo. Kungakhathaliseki ukuthi kungenxa yokwehluleka kwezingxenyekazi zekhompuyutha, izinkinga zesofthiwe, noma ukwephulwa kwe-cybersecurity, isikhathi sokuphumula singaphazamisa ukusebenza kwebhizinisi, okuholela ekulahlekelweni kwemali engenayo kanye nokuncipha kokwaneliseka kwamakhasimende.
2. Ukulahleka Kwedatha: Idatha iyimpahla ebalulekile yamabhizinisi, futhi ukuyilahleka kungaba nemiphumela emibi kakhulu. Ukulahleka kwedatha kungenzeka ngenxa yokuhluleka kwezingxenyekazi zekhompuyutha, izinhlekelele zemvelo, iphutha lomuntu, noma ukuhlasela kwe-inthanethi. Ukubuyisela idatha elahlekile kungase kudle isikhathi futhi kubize; ngezinye izikhathi, kungase kungenzeki ukululama ngokuphelele.
3. Izinsongo Zokuvikela: Izinsongo ze-Cybersecurity ziyanda, futhi amabhizinisi kufanele avikele idatha yawo ebucayi. Uhlelo olungayilungele ikhompuyutha, ukuhlaselwa kobugebengu bokweba imininingwane ebucayi, i-ransomware, nobunjiniyela bezenhlalo kuyizibonelo ezimbalwa nje zezinsongo zokuphepha izinkampani ezibhekana nazo. Ukwephulwa kwezokuphepha okukodwa kungaba nemiphumela elimazayo, okuhlanganisa ukulahlekelwa kwezimali, ukonakala kwesithunzi, nezikweletu ezingokomthetho.
4. Ukuphathwa Kwengqalasizinda ye-IT: Ingqalasizinda ye-IT idinga ulwazi olukhethekile nobungcweti. Amabhizinisi kufanele aqinisekise ukuthi izingxenyekazi zekhompuyutha zawo kanye nesofthiwe zihambisana nesikhathi, zimiswe kahle, futhi ziyahambisana nezidingo zebhizinisi labo. Lokhu kungaba umsebenzi odla isikhathi odinga ukuqapha nokunakekelwa okuqhubekayo.
Izici ezibalulekile namasevisi ahlinzekwa abahlinzeki bezinsizakalo ze-IT abaphethwe
Abahlinzeki bezinsizakalo ze-IT abaphethwe bangasiza amabhizinisi ukuthi anqobe lezi zinselele ze-IT futhi aguqule ukusebenza kwawo. Ngokusebenzisa ubuchwepheshe nezinsiza zabo, izinkampani zingathola izinzuzo ezilandelayo:
1. Ukuqapha Okuqhubekayo Nokunakekela: Abahlinzeki bezinsizakalo ze-IT abaphethwe baqapha amasistimu akho e-IT 24/7, baqinisekise ukuthi izinkinga ezingaba khona ziyahlonzwa futhi ziyaxazululwa ngaphambi kokuba zibangele ukuphazamiseka. Benza imisebenzi evamile yokulungisa, efana nezibuyekezo zesofthiwe, iziqephu zokuphepha, nezipele zesistimu, ukugcina ingqalasizinda yakho ye-IT isebenza kahle.
2. Ukuvikeleka Kwedatha Okuthuthukisiwe: Ukuvikeleka kwedatha kuyinto ehamba phambili emabhizinisini, futhi abahlinzeki besevisi ye-IT abaphethwe banikeza izindlela zokuphepha ezibanzi zokuvikela ulwazi lwakho olubucayi. Basebenzisa ubuchwepheshe bokuphepha obuthuthukisiwe, obufana nezindonga zokuvikela, amasistimu okuthola ukungena, nezindlela zokubethela, ukuze kuvikelwe idatha yakho ekufinyeleleni okungagunyaziwe.
3. Ukuxazulula Inkinga Esheshayo: Uma kuphakama izinkinga ze-IT, isikhathi siwumongo. Abahlinzeki bezinsizakalo ze-IT abaphethwe banikeza ukuxazulula izinkinga ngokushesha nangempumelelo, banciphisa isikhathi sokuphumula futhi behlise umthelela ebhizinisini lakho. Amathimba abo osekelo lobuchwepheshe ayatholakala ubusuku nemini ukuze abhekane nanoma yiziphi izinkinga ze-IT ngokushesha.
4. Isu Nokuhlelwa Kwe-IT: Abahlinzeki bezinsizakalo ze-IT abaphethwe bangasiza amabhizinisi akhe isu le-IT elihambisana nezinjongo zabo zebhizinisi. Bahlola ingqalasizinda yakho ye-IT yamanje, bakhombe izindawo ongazithuthukisa, futhi batuse izixazululo ezingathuthukisa ukusebenza kwakho. Ngokusebenzisa ubuchwepheshe bawo, amabhizinisi angenza izinqumo ezinolwazi mayelana nokutshalwa kwezimali kwawo kwe-IT kanye nobufakazi besikhathi esizayo bokusebenza kwawo.
5. Ukuqina kanye Nokuvumelana nezimo: Abahlinzeki besevisi ye-IT abaphethwe banikeza izixazululo ezingase zikhule nebhizinisi lakho. Noma ngabe udinga ukungeza abasebenzisi abengeziwe, uthuthukise ihadiwe yakho, noma wandise umthamo wakho wesitoreji, laba bahlinzeki bangakwazi ukuhlangabezana nezidingo zakho ezishintshayo. Lokhu kuvumelana nezimo kuvumela amabhizinisi ukuthi alinganise ingqalasizinda yawo ye-IT ngaphandle kwezindleko ezinkulu noma ukuphazamiseka.
Izinto okufanele zicatshangelwe lapho ukhetha umhlinzeki wezinsizakalo ze-IT ophethwe
Abahlinzeki bezinsizakalo ze-IT eziphethwe banikeza ububanzi obubanzi bezici namasevisi ukuhlangabezana nezidingo ezihlukahlukene zamabhizinisi. Ezinye zezici ezibalulekile namasevisi afaka:
1. Ukuqapha Nokuphatha Inethiwekhi: Abahlinzeki bezinsizakalo ze-IT abaphethwe baqapha ingqalasizinda yenethiwekhi yakho, ukuqinisekisa ukusebenza kahle nokuhlonza izinkinga ezingaba khona. Babhekana ngokuqhubekayo nokuvinjelwa kwenethiwekhi, bandise ukusetshenziswa komkhawulokudonsa, futhi basebenzise izindlela zokuphepha ukuze bavikele inethiwekhi yakho ekufinyeleleni okungagunyaziwe.
2. Isipele Sedatha Nokutholwa: Ukulahleka kwedatha kungathinta kakhulu amabhizinisi. Abahlinzeki bezinsizakalo ze-IT abaphethwe banikeza izixazululo ezithembekile zokusekela ngokulondoloza idatha kanye nezisombululo zokuthola kabusha ukuze kuqinisekiswe ukuthi idatha yakho ivikelekile futhi ingabuyiselwa ngesikhathi senhlekelele. Basebenzisa amashejuli okulondoloza, izinqubo zokubuyisela idatha yokuhlola, futhi banikeze isitoreji sokulondoloza esingekho endaweni ukuze kuvikeleke okwengeziwe.
3. Amasevisi Ezokuphepha Ku-inthanethi: Ukuvikela idatha ebucayi ezinsongweni ze-cybersecurity kubalulekile. Abahlinzeki be-IT abaphethwe bahlinzeka ngezinsizakalo eziphelele ze-cybersecurity, okuhlanganisa ukuphathwa kwezibhulamlilo, ukuvikela amagciwane kanye nokuvikela uhlelo olungayilungele ikhompuyutha, ukutholwa nokuvimbela ukungena, ukuhlolwa kokuba sengozini, nokuqeqeshwa kwabasebenzi. Lezi zinsizakalo zisiza amabhizinisi ehlise ubungozi bokuhlaselwa ku-inthanethi futhi aqinisekise ukuhambisana nemithetho yemboni.
4. Amasevisi Efu: Ukwenza ikhompuyutha kwamafu kunikeza izinzuzo eziningi, okuhlanganisa ukukala, ukonga izindleko, nokufinyeleleka ukude. Abahlinzeki be-IT abaphethwe banikela ngezinsizakalo zamafu, njengokusingathwa kwamafu, ukugcinwa kwedatha, nezixazululo zesoftware-as-a-service (SaaS). Lawa masevisi avumela amabhizinisi ukuthi asebenzise amandla efu kuyilapho eqinisekisa ukuvikeleka kwedatha nokuhlanganiswa okungenazihibe nengqalasizinda yabo ye-IT ekhona.
5. Ukusekelwa Kwedeski Losizo: Izinkinga ze-IT zingaphazamisa ukusebenza kwebhizinisi futhi zibe nomthelela ekukhiqizeni kwabasebenzi. Abahlinzeki bezinsizakalo ze-IT abaphethwe banikeza ukwesekwa kwedeski losizo, ukuhlinzeka ngosizo olusheshayo nolusebenzayo lokubhekana nezinkinga ze-IT. Noma ngabe ukuxazulula inkinga kwezingxenyekazi zekhompuyutha, ukufakwa kwesofthiwe, noma ukwesekwa komsebenzisi, amaqembu abo osekelo lobuchwepheshe angaxazulula izinkinga ngokushesha.
Izibonelo zezifundo zamabhizinisi azuze kumasevisi e-IT aphethwe
Ukukhetha umhlinzeki wezinsizakalo ze-IT ophethwe ofanele kubalulekile ukuze ibhizinisi lakho liphumelele. Nazi ezinye izici okufanele uzicabangele lapho wenza isinqumo sakho:
1. Isipiliyoni nobungcweti: Bheka umhlinzeki wezinsizakalo ze-IT ophethwe onerekhodi eliqinisekisiwe kanye nolwazi olunzulu lokuphatha ingqalasizinda ye-IT. Kufanele babe nekhono lokusingatha izidingo zemboni yakho futhi banikeze izixazululo ezihambisanayo ezihambisana nezinjongo zebhizinisi lakho.
2. Izivumelwano Zezinga Lesevisi (ama-SLA): Qinisekisa ukuthi umhlinzeki unikeza ama-SLA acacile naphelele achaza amasevisi azowaletha kanye namamethrikhi okusebenza azohlangana nawo. Ama-SLA ahlinzeka ngokusobala nokuziphendulela, aqinisekisa ukuthi zombili izinhlangothi zikuqonda ngokucacile okulindelekile.
3. Izinyathelo Zokuvikela: Ukuvikeleka kwedatha kufanele kube yinto ehamba phambili kunoma yimuphi umhlinzeki wezinsizakalo ze-IT ophethwe. Bheka abahlinzeki abanikeza izindlela zokuphepha eziqinile, ezifana nokubethela, amasistimu okuthola ukungena, nokuhlolwa kokuphepha okuvamile. Kufanele futhi babe nezinqubomgomo nezinqubo zokubhekana nokuphulwa kwezokuphepha okungaba khona.
4. Ukuqina Nokuvumelana nezimo: Izidingo zakho ze-IT zizothuthuka njengoba ibhizinisi lakho likhula. Khetha umhlinzeki onikeza izixazululo ezingalinganiseki ezingahlangabezana nezidingo zakho ezishintshayo. Kufanele bakwazi ukungeza noma ukususa amasevisi njengoba kudingeka ngaphandle kokuphazamiseka okukhulu ebhizinisini lakho.
5. Indlela Esebenzayo: Bheka umhlinzeki wezinsizakalo ze-IT ophethwe othatha indlela esheshayo ekuphathweni kwe-IT. Kufanele baqaphe ngenkuthalo amasistimu akho, bakhombe izinkinga ezingaba khona, futhi basebenzise izixazululo ngaphambi kokuthi babangele ukuphazamiseka. Umhlinzeki osebenzayo angakusiza ukuthi ugweme isikhathi sokuphumula esibizayo futhi uqinisekise ukusebenza kwesistimu okuphelele.
Izinyathelo zokusebenzisa amasevisi e-IT aphethwe ebhizinisini lakho
Amabhizinisi amaningi athole izinzuzo ezibalulekile ngokubambisana nabahlinzeki bezinsizakalo ze-IT abaphethwe. Nazi izifundo ezimbalwa ezigqamisa impumelelo yazo:
1. Inkampani A: Inkampani ekhiqizayo ibibhekana nezinkinga ze-IT njalo, okuholela ekuphelelweni kwesikhathi nokuncipha kokukhiqiza. Ngokubambisana nabahlinzeki bezinsizakalo ze-IT ophethwe, bathole ukufinyelela ekuqapheni okumatasa nokulungiswa, baqinisekisa ukuthi izinkinga ezingaba khona ziyahlonzwa futhi ziyaxazululwa ngaphambi kokuba zibangele ukuphazamiseka. Lokhu kubangele ukusebenza kwesistimu okuthuthukisiwe, ukunciphisa isikhathi sokuphumula, kanye nokukhiqiza okukhulayo kubasebenzi babo.
2. Inkampani B: Ifemu yamasevisi ochwepheshe ibikhathazeke ngokuvikeleka kwedatha nokuhambisana. Ngokukhipha izidingo zabo ze-IT kumhlinzeki wezinsizakalo ze-IT ophethwe, bathole ukufinyelela ezindleleni eziqinile zokuphepha ku-inthanethi, okuhlanganisa izindonga zomlilo, isofthiwe yokulwa namagciwane, nokuqeqeshwa kwabasebenzi. Lokhu kwathuthukisa ukuvikeleka kwedatha futhi kwaqinisekisa ukuthotshelwa kwemithetho yemboni, kwakha ukwethembana kumakhasimende nokuvikela ulwazi olubucayi.
3. Inkampani C: Inkampani yokuqala yayinezinsiza ezilinganiselwe futhi idinga a isixazululo se-IT esisheshayo. Ngokubambisana nomhlinzeki wezinsizakalo ze-IT ophethwe, bangaqala ngezinsizakalo ezibalulekile ze-IT futhi bakhule kancane kancane njengoba ibhizinisi labo likhula. Lokhu kuvumelana nezimo kwabavumela ukuba bagxile emakhono abo ayisisekelo ngaphandle komthwalo wokuphatha iqembu langaphakathi le-IT.
Lezi zibonelo zezifundo zibonisa ukuthi amabhizinisi abo bonke osayizi nezimboni angazuza kanjani kumasevisi e-IT aphethwe. Ukuthi kuthuthukisa ukusebenza kwesistimu, ukuthuthukisa ukuvikeleka kwedatha, noma ukuzuza ukukala, ukusebenzisana nomhlinzeki wezinsizakalo ze-IT ophethwe kungaguqula ukusebenza kwebhizinisi lakho.
Isiphetho: Ikusasa lezinsizakalo ze-IT eziphethwe
Ukusebenzisa izinsizakalo ze-IT eziphethwe ebhizinisini lakho kudinga ukuhlela ngokucophelela nokwenza. Nazi ezinye izinyathelo zokukusiza ukuthi uqalise:
1. Hlola Ingqalasizinda Yakho Ye-IT: Hlola ingqalasizinda yakho yamanje ye-IT futhi uhlonze izindawo ongazithuthukisa. Cabangela imigomo yebhizinisi lakho, ibhajethi, nezidingo ezithile ze-IT. Lokhu kuhlola kuzohlinzeka ngesisekelo sokunquma izinsizakalo ozidingayo kumhlinzeki wezinsizakalo ze-IT ophethwe.
2. Ucwaningo Nabahlinzeki Bohlu Olufushane: Ucwaningo luphethwe abahlinzeki besevisi ye-IT abahambisana nezidingo zebhizinisi lakho. Cabangela ulwazi lwabo, ubungcweti, kanye nebanga lezinsizakalo abazinikezayo. Buyekeza ubufakazi bamakhasimende kanye nezifundo eziyizimo ukuze ulinganise irekhodi labo kanye nokwaneliseka kwamakhasimende.
3. Cela Iziphakamiso bese Uqhathanisa: Xhumana nabahlinzeki abasohlwini olufushane bese ucela iziphakamiso ngokusekelwe ezidingweni zakho ezithile. Qhathanisa iziphakamiso zabo, unake izinsiza ezinikezwayo, amanani entengo, ama-SLA, nezinyathelo zokuphepha. Cabangela ukuhlela imihlangano noma amademo ukuze uqonde kangcono amakhono abo.
4. Khetha Umhlinzeki bese Usayina Isivumelwano: Uma usuhlole iziphakamiso futhi waqhuba imihlangano noma amademo, khetha umhlinzeki wezinsizakalo ze-IT ophethwe ohlangabezana kangcono nezidingo zakho. Xoxisana ngemibandela yesivumelwano, okuhlanganisa amanani, ama-SLA, namazinga esevisi. Sayina inkontileka noma isivumelwano sesevisi esichaza ngokusobala ububanzi bezinsizakalo nokulindelwe kuzo zombili izinhlangothi.
5. Hlela Inguquko: Sebenza nomhlinzeki okhethiwe ukuze uhlele inguquko ukusuka kungqalasizinda yakho ye-IT ekhona iye kumodeli yamasevisi e-IT ephethwe. Lokhu kungase kuhlanganise ukuthutha idatha, ukusebenzisa izingxenyekazi zekhompuyutha ezintsha noma isofthiwe, nokuqeqesha abasebenzi kumasistimu amasha. Qinisekisa ukuthi uhlelo loshintsho lunciphisa ukuphazamiseka ekusebenzeni kwebhizinisi lakho.
6. Ukuxhumana Okuqhubekayo Nokubuyekeza: Gcina imigqa evulekile yokuxhumana nomhlinzeki wakho wezinsizakalo ze-IT ophethwe. Buyekeza njalo amasevisi anikeziwe, amamethrikhi okusebenza, nokwaneliseka kwekhasimende. Bhekana nanoma yikuphi ukukhathazeka noma izinkinga ngokushesha ukuze uqinisekise ubambiswano oluyimpumelelo.
