Ukukhetha okulungile Umhlinzeki wezinsizakalo ze-IT webhizinisi lakho angaba nzima. Njengoba kunezinketho eziningi ezitholakalayo, kubalulekile ukucabangela izici ezimbalwa ukuze uqinisekise ukuthi uthola umhlinzeki ohlangabezana nezidingo zakho ezithile. Nazi izinto ezinhlanu ezibalulekile okufanele uzicabangele lapho ukhetha umhlinzeki wezinsizakalo ze-IT.
Isipiliyoni kanye Nobungcweti.
Esinye sezici ezibaluleke kakhulu okufanele sicatshangelwe lapho ukhetha umhlinzeki wezinsizakalo ze-IT ulwazi lwabo nolwazi lwabo. Bheka umhlinzeki onomlando oqinisekisiwe wempumelelo embonini yakho kanye nolwazi lokusebenza namabhizinisi anosayizi wakho nobunkimbinkimbi. Ukwengeza, qinisekisa ukuthi umhlinzeki unobuchwepheshe ezindaweni ezithile ze-IT ezidingwa yibhizinisi lakho, njenge i-cybersecurity, i-cloud computing, noma ukuthuthukiswa kwesofthiwe. Umhlinzeki onenhlanganisela enamandla isipiliyoni nobungcweti kuzokuhlomela kangcono ukuphatha izidingo zakho ze-IT futhi kusize ibhizinisi lakho likhule.
Ibanga Lezinsizakalo Ezinikezwayo.
Lapho ukhetha umhlinzeki wesevisi ye-IT, kubalulekile ukucabangela ububanzi bezinsizakalo zabo. Bheka umhlinzeki ohlinzeka ngohlelo olubanzi lwezinsizakalo ezingahlangabezana nazo zonke izidingo zakho ze-IT. Lokhu kungafaka izinsiza ezifana nokuphathwa kwenethiwekhi, ukwenza isipele idatha nokuthola kabusha, i-cybersecurity, i-cloud computing, ukuthuthukiswa kwesofthiwe, nokuningi. Ngokukhetha umhlinzeki onikeza inhlobonhlobo yezinsizakalo, ungaqinisekisa ukuthi zonke izidingo zakho ze-IT zihlangatshezwa umhlinzeki oyedwa, okukongela isikhathi nemali ngokuhamba kwesikhathi.
Ukutholakala Nokusabela.
Enye yezinto ezibaluleke kakhulu okufanele icatshangelwe lapho ukhetha umhlinzeki wezinsizakalo ze-IT ukutholakala nokusabela kwabo. Kungasiza uma unomhlinzeki okhona ukuze abhekane nanoma yiziphi izinkinga noma okukukhathazayo okuvela ngokushesha. Bheka umhlinzeki onikeza ukusekela okungu-24/7 kanye nethimba elizinikele lochwepheshe ukuze bakusize. Ukwengeza, cabangela isikhathi sabo sokuphendula emibuzweni nokuthi bangaxazulula ngokushesha kangakanani izinkinga. Umhlinzeki ophendulayo notholakalayo angasiza ekunciphiseni isikhathi sokuphumula futhi agcine ibhizinisi lakho lisebenza kahle.
Ukuphepha Nokuhambisana.
Esinye isici esibalulekile okufanele sicatshangelwe lapho ukhetha abahlinzeki bezinsizakalo ze-IT indlela yabo yokuphepha nokuhambisana. Umhlinzeki wakho kufanele abe nokuqonda okuqinile kwemithetho yemboni kanye nezimfuneko zokuhambisana futhi kufanele akwazi ukusebenzisa izindlela zokuphepha ukuze avikele ibhizinisi lakho ekusongelweni kwe-inthanethi. Bheka umhlinzeki ohlinzeka ngokuhlolwa kokuphepha okujwayelekile, ukubethelwa kwedatha, nezixazululo ezivikelekile eziyisipele. Ukwengeza, qinisekisa ukuthi banohlelo lokutakula inhlekelele esimweni sokwephulwa kwezokuphepha noma ukulahleka kwedatha. Ukukhetha umhlinzeki obeka phambili ukuphepha nokuthobela kungasiza ukuvikela ibhizinisi lakho futhi kukunike ukuthula kwengqondo.
Izindleko Nenani.
Nakuba izindleko zibalulekile lapho ukhetha umhlinzeki wesevisi ye-IT, akufanele kube yiyona nto kuphela. Bheka umhlinzeki onikeza ibhalansi yokubaluleka nenani. Umhlinzeki onikeza inani eliphansi kungenzeka anganikezi inani elingcono kakhulu lebhizinisi lakho. Cabangela izinga lobungcweti, ikhwalithi yesevisi, kanye nebanga lezinsizakalo ezinikezwa umhlinzeki. Bheka umhlinzeki onikeza izinketho eziguquguqukayo zentengo futhi ongasebenza ngaphakathi kwesabelomali sakho ngenkathi usahlinzeka ngamasevisi ekhwalithi ephezulu. Ukutshala imali kumnikezeli wezinsizakalo ze-IT onokwethenjelwa futhi ophumelelayo kungakongela imali ngokuhamba kwesikhathi ngokuvimbela ukuphulwa kwezikhathi zokuphumula ezibizayo kanye nokuphulwa kwezokuphepha.
Umhlahlandlela Wokugcina Wokukhetha Umhlinzeki Wezinsizakalo Ze-IT Olungile: Izinto Ezibalulekile Okufanele Zicatshangwe
Ingabe ukhungathekile ngokukhetha umhlinzeki wezinsizakalo ze-IT ofanele webhizinisi lakho? Njengoba kunezinketho eziningi ezitholakalayo, ukwenza isinqumo esinolwazi esihambisana nezidingo zakho kubalulekile. Kulo mhlahlandlela wokugcina, sizokuhambisa ezintweni ezibalulekile okufanele uzicabangele lapho ukhetha umhlinzeki wezinsizakalo ze-IT.
Okokuqala nokubalulekile, ubuchwepheshe kufanele bube phezulu ohlwini lwakho. Bheka umhlinzeki onomlando oqinisekisiwe embonini yakho kanye nezitifiketi neziqu ezidingekayo. Ukwengeza, cabangela ububanzi bezinsizakalo ezinikezwayo, njengoba ungase udinge okungaphezu nje kokusekela okukodwa.
Esinye isici esibalulekile ukukala. Ibhizinisi lakho lihlala liguquka, futhi izidingo zakho ze-IT zizoshintsha ngokuhamba kwesikhathi. Bheka umhlinzeki ongamela ukukhula kwakho futhi anikeze izixazululo ezingaka.
Ngaphezu kwalokho, cabangela izinga lokuvikeleka elinikezwa umhlinzeki. Njengoba ukwanda kwezinsongo ku-inthanethi, ukusebenzisana nomhlinzeki ukubeka phambili izinyathelo zokuphepha eziqinile kubalulekile.
Okokugcina, ungakhohlwa ukwesekwa nokuxhumana. Qinisekisa ukuthi umhlinzeki omkhethayo unesistimu yokwesekwa ethembekile futhi unikeza iziteshi zokuxhumana ezicacile nezisheshayo.
Ngokucabangela lezi zici, uzobe usendleleni eya ekukhetheni umhlinzeki wezinsizakalo ze-IT ofanele ukuze ibhizinisi lakho liphumelele.
Ukubaluleka kokukhetha umhlinzeki wezinsizakalo ze-IT olungile
Ingabe ukhungathekile ngokukhetha umhlinzeki wezinsizakalo ze-IT ofanele webhizinisi lakho? Njengoba kunezinketho eziningi ezitholakalayo, ukwenza isinqumo esinolwazi esihambisana nezidingo zakho kubalulekile. Kulo mhlahlandlela wokugcina, sizokuhambisa ezintweni ezibalulekile okufanele uzicabangele lapho ukhetha umhlinzeki wezinsizakalo ze-IT.
Ukuhlola izidingo zakho ze-IT
Ukukhetha umhlinzeki wezinsizakalo ze-IT ofanele kubalulekile ukuze ibhizinisi lakho liphumelele. Ubuchwepheshe budlala indima ebalulekile kuzo zonke izici zamabhizinisi esimanje, futhi ukuba nengqalasizinda ye-IT ethembekile kubalulekile ekusebenzeni kahle. Umhlinzeki wezinsizakalo ze-IT onolwazi futhi onekhono angakusiza ukuthi usebenzise ubuchwepheshe ukuze ufinyelele izinjongo zebhizinisi lakho, uthuthukise ukukhiqiza, futhi uhlale uncintisana. Ngakolunye uhlangothi, ukusebenzisana nomhlinzeki onganele kungaholela ekunciphiseni isikhathi, ukwephulwa kwezokuphepha, kanye nokumoshakala kwezinsiza. Ngakho-ke, ukuhlola izinketho zakho nokwenza isinqumo esinolwazi kubalulekile.
Izinhlobo zabahlinzeki bezinsizakalo ze-IT
Ukuhlola izidingo zakho ze-IT kubalulekile ngaphambi kokuthi useshe umhlinzeki wezinsizakalo ze-IT. Bhekisisa ingqalasizinda yakho yamanje ye-IT, amasistimu, nezinqubo. Khomba izindawo ezidinga ukuthuthukiswa noma ukwesekwa okwengeziwe. Cabangela ukuthi uyaludinga yini usizo ngokuvikeleka kwenethiwekhi, ukwenza ikhophi yasenqolobaneni yedatha nokuthola kabusha, i-cloud computing, ukuthuthukiswa kwesofthiwe, nanoma imaphi amanye amasevisi athile e-IT. Ukuqonda izidingo zakho kuzokusiza ukuthi unciphise izinketho zakho futhi uthole umhlinzeki ogxile ezindaweni ezibaluleke kakhulu ebhizinisini lakho.
Izinto okufanele zicatshangelwe lapho ukhetha umhlinzeki wezinsizakalo ze-IT
Abahlinzeki bezinsizakalo ze-IT beza ngezindlela ezihlukahlukene, ngamunye enikeza izinsizakalo ezihlukene. Kubalulekile ukuqonda ngokucacile izinhlobo ezahlukene zabahlinzeki abatholakalayo ukuze wenze isinqumo esinolwazi. Nazi ezinye izinhlobo ezijwayelekile zabahlinzeki besevisi ye-IT:
1. Abahlinzeki Besevisi Abaphethwe (ama-MSP): Laba bahlinzeki banikeza ukuphathwa kwe-IT okuphelele kanye nezinsizakalo zokusekela ngenkokhelo emisiwe yanyanga zonke. Baqapha ngokuqhubekayo futhi baphathe ingqalasizinda yakho ye-IT, baqinisekise ukusebenza kahle futhi banciphise isikhathi sokuphumula.
2. Abahlinzeki Besevisi Yamafu (ama-CSP): Ama-CSP ahlinzeka ngamasevisi asekelwe emafini, okuhlanganisa isitoreji samafu, amaseva abonakalayo, nezinhlelo zokusebenza zesoftware-as-a-service (SaaS). Basiza amabhizinisi ukuthi ashintshele efwini futhi anikeze ukusekela nokugcinwa okuqhubekayo.
3. Abeluleki Be-IT: Abeluleki be-IT banikeza izeluleko ezingochwepheshe nesiqondiso mayelana namasu e-IT, ukwakheka kwengqalasizinda, kanye nokusetshenziswa kobuchwepheshe. Bangakusiza ukuthi uqondanise isu lakho le-IT nezinjongo zebhizinisi lakho futhi banikeze izincomo zokuthuthukisa.
4. Abahlinzeki be-Break/Fix: Abahlinzeki be-Break/Fix banikeza ukwesekwa kwe-IT okufunwa kakhulu namasevisi. Basiza amabhizinisi ukuthi axazulule futhi alungise izinkinga ze-IT njengoba ziphakama kodwa angase anganikezeli ngokulungiswa okusebenzayo noma usekelo lwesikhathi eside.
Ukuqonda izinhlobo ezahlukene zabahlinzeki besevisi ye-IT kuzokusiza ukhethe leyo ehambisana kangcono nezidingo nemigomo yebhizinisi lakho.
Ukuhlola ubuchwepheshe bomhlinzeki nolwazi
Manje njengoba usuziqonda ngokucacile izidingo zakho ze-IT kanye nezinhlobo zabahlinzeki abatholakalayo, yisikhathi sokuhlola izici ezibalulekile ezizokusiza wenze isinqumo unolwazi. Cabangela izici ezilandelayo lapho ukhetha umhlinzeki wesevisi ye-IT:
1. Ukuhlola ikhono nolwazi lomhlinzeki
Enye yezinto ezibaluleke kakhulu ubuchwepheshe nolwazi lomhlinzeki. Bheka umhlinzeki onomlando oqinisekisiwe embonini yakho kanye nezitifiketi neziqu ezidingekayo. Cabangela ulwazi lwabo ekuphatheni amaphrojekthi afanayo noma ukuhlinzeka ngamasevisi kumabhizinisi anosayizi wakho. Umhlinzeki onolwazi uzoqonda izidingo ezithile nezinselelo zomkhakha wakho, okubavumele ukuthi balethe izixazululo ezihambisanayo ezihlangabezana nezidingo zakho.
2. Ukuqonda iminikelo yesevisi yomhlinzeki
Cabangela ububanzi bezinsizakalo ezinikezwa umhlinzeki wesevisi ye-IT. Nakuba ungase ube nezidingo ezithile okwamanje, kubalulekile ukucabanga isikhathi eside. Izidingo zakho ze-IT zizothuthuka njengoba ibhizinisi lakho likhula, futhi ungase udinge izinsizakalo ezengeziwe. Bheka umhlinzeki onikezela ngezinsizakalo ezibanzi, ezihlanganisa ukuphathwa kwenethiwekhi, ukuphepha kwe-cybersecurity, izixazululo zamafu, ukuthuthukiswa kwesofthiwe, nokuxhumana kwe-IT. Lokhu kuzoqinisekisa ukuthi unephuzu elilodwa lokuxhumana lazo zonke izidingo zakho ze-IT, kongela isikhathi nomzamo ngokuhamba kwesikhathi.
3. Ukuhlola isithunzi somhlinzeki kanye nokubuyekezwa kwamakhasimende
Isithunzi somhlinzeki nezibuyekezo zekhasimende zinganikeza imininingwane ebalulekile ngekhwalithi yesevisi. Bheka ubufakazi noma izifundo zecala kuwebhusayithi yabo futhi uhlole izinkundla zokubuyekeza eziku-inthanethi ukuze ubone ukuthi amakhasimende abo athini ngamasevisi awo. Sicela unake lonke izinga lokwaneliseka, isikhathi sokuphendula, kanye nekhono lokuxazulula izinkinga ngokushesha. Umhlinzeki onezibuyekezo ezinhle kanye nesithunzi esiqinile cishe uzohlangabezana nokulindela kwakho futhi alethe isevisi ehlukile.
4. Kucatshangelwa amanani entengo kanye nemibandela yenkontileka yomhlinzeki
Imibandela yamanani nenkontileka ibalulekile uma ukhetha umhlinzeki wezinsizakalo ze-IT. Cela imininingwane yentengo enemininingwane futhi uyiqhathanise nesabelomali sakho kanye ne-ROI elindelekile. Cabangela ukuthi ingabe umhlinzeki unikeza amamodeli entengo avumelana nezimo, afana nokukhokha njengoba uhamba noma izinkokhelo zanyanga zonke ezingashintshi. Futhi, buyekeza ngokucophelela imigomo yenkontileka, okuhlanganisa ubude besikhathi, izigaba zokunqanyulwa, nanoma yiziphi izindleko ezifihliwe. Ukuqonda ukwakheka kwamanani nemibandela yenkontileka kuzokusiza wenze isinqumo esiphusile ngokwezezimali futhi ugweme izinto ezingalindelekile.
5. Ukuhlola ukwesekwa kwamakhasimende omhlinzeki nesikhathi sokuphendula
Ukusekela nokuxhumana kubalulekile uma kuziwa ezinsizeni ze-IT. Buza ngohlelo losekelo lomhlinzeki kanye nesikhathi sokuphendula ezindabeni ezibucayi. Qinisekisa ukuthi banethimba labasekeli elizinikele elitholakalayo 24/7 ukuze libhekane nokukukhathazayo ngokushesha. Bheka umhlinzeki onikeza iziteshi zokuxhumana eziningi, njengefoni, i-imeyili, nengxoxo ebukhoma, ukuze uqinisekise ukuthi ungakwazi ukufinyelela kuzo kalula lapho kudingeka. Ukwesekwa kwamakhasimende okusheshayo nokuthembekile kubalulekile ukuze unciphise isikhathi sokuphumula futhi uqinisekise ukusebenza kahle kwe-IT.
Ngokucabangela lezi zici nokuhlola abahlinzeki besevisi ye-IT abaningi, uzobe usendleleni yokukhetha uzakwethu ofanele ukuze ibhizinisi lakho liphumelele.
Ukuqonda iminikelo yesevisi yomhlinzeki
Ukukhetha umhlinzeki wezinsizakalo ze-IT ofanele kuyisinqumo esibalulekile esingaba nomthelela omkhulu empumelelweni yebhizinisi lakho. Ungenza isinqumo unolwazi ngokuhlola izidingo zakho ze-IT, ukuqonda izinhlobo ezahlukene zabahlinzeki, futhi ucabangele izici ezibalulekile njengobuchwepheshe, ukunikezwa kwesevisi, isithunzi, amanani, nokusekelwa. Khumbula, umhlinzeki wezinsizakalo ze-IT olungile uzohlangabezana nezidingo zakho zamanje, asekele ukukhula kwakho kwesikhathi eside, futhi akusize usebenzise ubuchwepheshe ukuze ufeze izinjongo zebhizinisi lakho. Thatha isikhathi sakho, hlola izinketho zakho, bese ukhetha ngobuhlakani ukwakha ingqalasizinda ye-IT eqinile nethembekile eqhubela ibhizinisi lakho phambili.
Khumbula, ukukhetha okufanele Umhlinzeki wezinsizakalo ze-IT uwutshalomali ekusaseni lebhizinisi lakho. Ngakho-ke, yenza ngokucophelela kwakho, buza imibuzo efanele, futhi wenze isinqumo esinolwazi. Ngozakwethu ofanele eceleni kwakho, ungagxila kulokho okwenza kahle kakhulu kuyilapho ushiya izinkathazo zakho ze-IT ezandleni ezinekhono.
Ukuhlola isithunzi somhlinzeki nezibuyekezo zekhasimende
Lapho ukhetha umhlinzeki wezinsizakalo ze-IT, ukuqonda ukunikezwa kwesevisi yabo kubalulekile. Qala ngokuhlola ubuchwepheshe bomhlinzeki embonini yakho. Bheka umhlinzeki onerekhodi eliqinisekisiwe lempumelelo emabhizinisini afana nelakho. Lokhu kuqinisekisa ukuthi banolwazi oludingekayo nolwazi lokubhekana nezidingo zakho ze-IT.
Ngaphezu kobungcweti, cabangela ububanzi bezinsizakalo ezinikezwa umhlinzeki. Nakuba ekuqaleni ungase udinge isevisi ethile ye-IT, ukukhetha umhlinzeki ongakunikeza ububanzi obuphelele bezinsizakalo kubalulekile. Lokhu kuqinisekisa ukuthi njengoba ibhizinisi lakho likhula futhi i-IT yakho idinga ukuthuthuka, ngeke kudingeke ushintshe abahlinzeki noma ubandakanye abathengisi abaningi.
Ngaphezu kwalokho, hlolisisa amakhono omhlinzeki wezobuchwepheshe. Ingabe banawo amathuluzi akamuva nobuchwepheshe bokusekela ibhizinisi lakho? Umhlinzeki ohambisana namathrendi akamuva embonini futhi otshala imali kubuchwepheshe obusezingeni eliphezulu uzohlonyiswa kangcono ukuhlangabezana nezidingo zakho ze-IT.
Kucatshangelwa amanani entengo kanye nemibandela yenkontileka yomhlinzeki
Njenganoma yiliphi elinye ibhizinisi, idumela lomhlinzeki wezinsizakalo ze-IT libalulekile. Cwaninga isithunzi somhlinzeki ngokubheka ukubuyekezwa kwekhasimende kanye nobufakazi. Bheka impendulo eyakhayo evela kumakhasimende anezidingo ezifanayo ze-IT ebhizinisini lakho. Lokhu kuzokunikeza umbono wokuthembeka komhlinzeki, uchwepheshe, kanye nekhono lokuletha imiphumela.
Ngokungeziwe kuzibuyekezo eziku-inthanethi, cabanga ukufuna izinkomba kumhlinzeki. Cela imininingwane yokuxhumana namaklayenti awo akhona futhi ufinyelele kuwo ukuze uthole impendulo. Lolu lwazi lokuzibonela lunganikeza imininingwane ebalulekile yamandla nobuthakathaka bomhlinzeki.
Kubalulekile futhi ukuhlola ubudlelwano bomhlinzeki nezitifiketi. Ingabe banabo ubudlelwano nabathengisi bezobuchwepheshe abahlonishwayo? Ingabe zigunyazwe izinhlangano ezihola imboni? Lezi zinkampani ezisebenzisana nazo zibonisa ukuzibophezela komhlinzeki kwikhwalithi nekhono lokusebenza nezixazululo zobuchwepheshe bezinga eliphezulu.
Ukuhlola ukwesekwa kwamakhasimende omhlinzeki nesikhathi sokuphendula
Lapho ukhetha umhlinzeki wezinsizakalo ze-IT, intengo iyisici esibalulekile. Nakuba ukukhetha umhlinzeki onentengo ephansi kulinga, ukulinganisa izindleko nekhwalithi kubalulekile. Khumbula, ingqalasizinda ye-IT yebhizinisi lakho iwumgogodla wemisebenzi yakho, futhi ukunqamula amakhona kungase kuholele ekunikezeni isevisi ephansi noma ukwehla kwesikhathi esikhulayo.
Linganisa ukwakheka kwentengo yomhlinzeki bese uqhathanisa nabanye abahlinzeki emakethe. Cabangela ukuthi banikeza inkokhiso yanyanga zonke engashintshi noma inkokhiso esekelwe ekusetshenzisweni. Bheka ukubonakala kwentengo, futhi uqinisekise ukuthi azikho izindleko ezifihliwe ezingase zikumangaze kamuva.
Naka nemibandela yenkontileka. Ingabe zikhona izibopho zesikhathi eside noma izimali zokukhansela? Qinisekisa ukuthi inkontileka ihambisana nezidingo zebhizinisi lakho futhi ivumela ukuguquguquka uma izidingo zakho zishintsha.
Isiphetho: Ukwenza ukukhetha okufanele kwebhizinisi lakho
Ezinsizeni ze-IT, ukusekelwa kwamakhasimende okusheshayo nokuthembekile kubalulekile. Cabangela uhlelo losekelo lomhlinzeki nesikhathi sokuphendula lapho kuphakama izinkinga. Ingabe banikeza ukusekelwa okungu-24/7? Basabela ngokushesha kangakanani emibuzweni noma ekuxazululeni izinkinga zobuchwepheshe?
Bheka umhlinzeki onikeza iziteshi zokuxhumana eziningi ukuze uthole ukwesekwa, njengefoni, i-imeyili, nengxoxo ebukhoma. Lokhu kuqinisekisa ukuthi ungakwazi ukufinyelela kubo kalula noma nini lapho udinga usizo.
Ngokungeziwe ekusekeleni, hlola indlela yokuqapha esebenzayo yomhlinzeki. Umhlinzeki osebenzayo uzoqapha amasistimu akho, akhombe izinkinga ezingaba khona ngaphambi kokuba zibe izinkinga ezinkulu, futhi asebenzise izindlela zokuvimbela ukuze kuncishiswe isikhathi sokuphumula.
