Njengoba ubuchwepheshe buthuthuka, amabhizinisi kufanele ahambisane namathrendi akamuva nezibuyekezo ukuze ahlale encintisana. Amasevisi aphethwe yi-IT angakunikeza ukwesekwa okusebenzayo nokunakekela ukuqinisekisa ukuthi ibhizinisi lakho lihlala liphambili. Funda kabanzi mayelana nezinzuzo zamasevisi aphethwe yi-IT nokuthi angasiza kanjani ibhizinisi lakho ukuthi lithuthuke.
Iyini Isevisi Ephethwe I-IT?
Isevisi Ephethwe I-IT iyindlela esebenzayo yokuphatha ingqalasizinda yobuchwepheshe bebhizinisi lakho. Kuhilela ukukhipha ukuphathwa kwezinhlelo zakho ze-IT kumhlinzeki wenkampani yangaphandle ozoqapha, anakekele, futhi asekele ubuchwepheshe bakho ngokuqhubekayo. Lokhu kungafaka yonke into kusukela kuzibuyekezo zesofthiwe neziqephu zokuphepha kuya ekulungisweni kwezingxenyekazi zekhompuyutha nokuxazulula izinkinga. Ngokubambisana nomhlinzeki wesevisi ophethwe yi-IT, amabhizinisi angaqinisekisa ukuthi ubuchwepheshe babo buhlala busesikhathini futhi busebenza kahle ngaphandle kokudinga ithimba le-IT langaphakathi.
Izinzuzo Zezinsizakalo Eziphethwe I-IT Zebhizinisi Lakho.
Amasevisi Aphethwe angahlinzeka ngezinzuzo eziningi zebhizinisi lakho, okuhlanganisa ukusebenza kahle okwengeziwe, isikhathi esincishisiwe sokuphumula, nokuphepha okuthuthukisiwe. Ngokuqapha nokunakekela okusebenzayo, Amasevisi Aphethwe I-IT angakwazi ukuhlonza futhi axazulule izinkinga ezingaba khona ngaphambi kokuba zibe izinkinga ezinkulu, zinciphise ubungozi bokungasebenzi kanye nokulahleka kokukhiqiza. Amasevisi Aphethwe futhi angahlinzeka ngezinyathelo zokuphepha ezithuthukisiwe, njengezibuyekezo zesofthiwe ezivamile namapeshi, ukuvikela ibhizinisi lakho ekusongelweni kwe-inthanethi. Ngokukhipha ukuphathwa kwakho kwe-IT kumhlinzeki wenkampani yangaphandle, ungagxila ekuqhubeni ibhizinisi lakho kuyilapho ushiyela ubuchwepheshe kochwepheshe.
Ukwesekwa Okusebenzayo Nokunakekela.
Enye yezinzuzo ezibalulekile ze-IT Managed Services ukwesekwa okusebenzayo nokunakekelwa abakunikezayo. Kunokulinda okuthile ukuthi kuphuke noma kungahambi kahle, abahlinzeki Bezinsizakalo Eziphethwe Nge-IT baqapha amasistimu akho nengqalasizinda ubusuku nemini, behlonza futhi balungise izinkinga ezingase zibe izinkinga ngaphambi kokuba zibe izinkinga ezinkulu. Le ndlela yokusebenza ingasiza ukunciphisa isikhathi sokungasebenzi kanye nokulahlekelwa kokukhiqiza futhi yehlise ingcuphe yokulahleka kwedatha noma ukuphulwa kwezokuphepha. Ngamasevisi Aphethwe I-IT, ungaqiniseka ukuthi ochwepheshe banakekela ubuchwepheshe bakho, bakushiye ukhululekile ukuthi ugxile ekuqhubeni ibhizinisi lakho.
Ukonga Izindleko kanye Nokwabiwa Kwezimali Okubikezelwayo.
Enye inzuzo ebalulekile ye-IT Managed Services ukonga izindleko kanye nesabelomali esingabikezelwa. Ngemali enqunyiwe yanyanga zonke, ungabhajethela izindleko zakho ze-IT ngaphandle kokukhathazeka ngezindleko ezingalindelekile noma izikweletu ezimangazayo. Ukwengeza, abahlinzeki Bezinsizakalo Eziphethwe Nge-IT bangakusiza ukukhomba izindawo lapho ungonga khona imali, njengokuhlanganisa izingxenyekazi zekhompuyutha noma ukuya kuzixazululo ezisekelwe emafini. Ngokuthuthukisa ubuchwepheshe bakho kanye nokunciphisa izindleko ezingadingekile, Izinsizakalo Eziphethwe I-IT zingasiza ibhizinisi lakho ukuthi longe imali ngokuhamba kwesikhathi.
Ukuvikeleka Okuthuthukisiwe Nokuthobelana.
Amasevisi Aphethwe futhi angathuthukisa ukuphepha nokuthobela kwebhizinisi lakho. Abahlinzeki Besevisi Abaphethwe (ama-MSP) banobuchwepheshe nezisetshenziswa zokuqalisa nokugcina izinyathelo zokuphepha eziqinile, ezifana nezindonga zokuvikela, isofthiwe yokuvikela amagciwane, nokubethelwa kwedatha. Bangasiza futhi ibhizinisi lakho ukuthi lithobelane nemithetho yemboni kanye namazinga, njenge-HIPAA noma i-PCI DSS. Amasevisi Aphethwe angasiza ukuvikela ibhizinisi lakho ekwephuleni idatha ebizayo nasezijezisweni ezingokomthetho ngokuqinisekisa ukuthi ubuchwepheshe bakho buvikelekile futhi buthobelana.
Izinzuzo Zezinsizakalo Eziphethwe I-IT: Ukuthi Ukukhipha I-IT Kungasiza Kanjani Ukuqhubekisela Ibhizinisi Lakho Phambili
Esimeni sanamuhla sedijithali, amabhizinisi abo bonke osayizi athembele kubuchwepheshe ukuze asebenze kahle futhi ahlale encintisana. Kodwa-ke, ukuphatha ingqalasizinda ye-IT kungaba nzima futhi kudle isikhathi, kuthathe izinsiza ezibalulekile kude nemisebenzi yebhizinisi ewumongo. Yilapho izinsiza eziphethwe yi-IT zingena khona.
Ukukhipha amasevisi e-IT kumnikezeli wesevisi ophethwe uchwepheshe (MSP) kunganikeza uhla lwezinzuzo zamabhizinisi. Ngokusebenzisa ulwazi lochwepheshe kanye namathuluzi ahamba phambili embonini, izinkampani zingakwazi ukufinyelela ithimba lochwepheshe be-IT abanamakhono ngengxenye yezindleko zokuqasha iqembu langaphakathi.
Ngamasevisi aphethwe yi-IT, amabhizinisi angajabulela ukuqapha nokusekelwa okumatasa, aqinisekise ukuthi izinkinga ezingase zibe khona ziyaxazululwa ngaphambi kokuba zidlulele ezinkingeni ezibizayo. Lokhu kunciphisa isikhathi sokuphumula, kukhulisa umkhiqizo, futhi kuvumela amabhizinisi ukuthi agxilise isikhathi namandla awo ezinhlelweni zamasu ezithuthukisa ukukhula.
Ukwengeza, izinsizakalo ezilawulwa yi-IT zinikeza ukunwebeka nokuvumelana nezimo, okuvumela amabhizinisi ukuthi alungise izinsiza zawo ze-IT njengoba izidingo zabo zishintsha kalula. Kungakhathaliseki ukuthi ukwandisa imisebenzi noma ukubhekana nokukhuphuka okungazelelwe kwesidingo, ama-MSP anganikeza ingqalasizinda edingekayo kanye nokwesekwa ukuze kuhlangatshezwane nalezi zinselele.
Ukutshala imali ezinsizeni eziphethwe yi-IT kuwumnyakazo wamasu ongasiza ukuqhubekisela phambili ibhizinisi lakho, okukuvumela ukuthi uhlale ngaphambi komncintiswano futhi uzuze impumelelo yesikhathi eside.
Yiziphi izinsiza eziphethwe yi-IT?
Ezweni lanamuhla ledijithali elisheshayo, amabhizinisi athembele kakhulu kubuchwepheshe ukuze enze lula ukusebenza, athuthukise ukuxhumana, futhi aqhubekise ukukhula. Kodwa-ke, ukuphatha ingqalasizinda ye-IT kungaba yinkimbinkimbi futhi kudle isikhathi, kuphambukise izinsiza ezibalulekile emisebenzini ebalulekile yebhizinisi. Yilapho izinsiza eziphethwe yi-IT ziqala ukusebenza khona.
Izinsizakalo eziphethwe yi-IT zibandakanya ukukhishwa kwesibopho sokuphatha nokugcina izinhlelo ze-IT zenhlangano kumhlinzeki wesevisi ophethwe ochwepheshe (MSP). Laba bahlinzeki bahlinzeka ngamasevisi ahlukahlukene, afaka ukuqapha kwenethiwekhi, izibuyekezo zesofthiwe, ukwenza isipele idatha nokuthola kabusha, ukuphepha kwe-cybersecurity, nosekelo lobuchwepheshe. Ngokubambisana ne-MSP, amabhizinisi angakwazi ukukhulula umthwalo wokuphatha i-IT, okuwavumela ukuba agxile emakhonweni awo ayinhloko kanye nezinhlelo zamasu.
Ukukhipha i-IT kumnikezeli wesevisi ophethwe kunikeza isisombululo esingabizi kakhulu samabhizinisi abo bonke osayizi. Esikhundleni sokuqasha nokuphatha ithimba le-IT langaphakathi, elingabiza futhi lidle isikhathi, izinkampani zingakwazi ukufinyelela ithimba lochwepheshe abanamakhono abanobuchwepheshe ezizindeni ezihlukahlukene ze-IT. Ama-MSP asebenzisa ulwazi lwawo namathuluzi ahamba phambili embonini ukuze alethe ukusekelwa kwe-IT okuphumelelayo nokwethembekile okuklanyelwe izidingo ezithile zebhizinisi ngalinye.
Ngokungeziwe ekunikezeni usekelo lwe-IT oluqhubekayo, abahlinzeki besevisi abaphethwe banikeza ukuqapha okuqinile ukuze bakhombe futhi baxazulule izinkinga ezingase zibe khona ngaphambi kokuba zande. Le ndlela yokwenza izinto inciphisa isikhathi sokuphumula, ikhulisa ukukhiqiza, futhi iqinisekisa ukuthi amabhizinisi angasebenza ngokushelela ngaphandle kokuphazamiseka. Ngokuqapha okungu-24/7, ama-MSP angathola futhi axazulule izinkinga ngesikhathi sangempela, aqinisekise ukuthi amasistimu abalulekile nezinhlelo zokusebenza zihlala zisebenza futhi zisebenza.
Ukubaluleka kwe-IT emabhizinisini esimanje
Esikhathini sanamuhla sedijithali, ubuchwepheshe budlala indima ebalulekile empumelelweni yamabhizinisi kuzo zonke izimboni. Kusukela ekuqalisweni okuncane kuya emabhizinisini amakhulu, ukuthembela kungqalasizinda ye-IT nezinhlelo akunakuphikwa. Ivumela amabhizinisi ukuthi enze kahle izinqubo, athuthukise ukuxhumana nokusebenzisana, enze imisebenzi ngokuzenzakalelayo, futhi azuze umkhawulo wokuncintisana emakethe.
Ukuphathwa kwe-IT okuphumelelayo kubalulekile ukuze amabhizinisi ahlale phambili endaweni yedijithali eshintsha ngokushesha. Iqinisekisa ukuthi amasistimu avikelekile, anokwethenjelwa, futhi ayakala ukuze asekele ukukhula kwenhlangano kanye nezidingo eziguqukayo. Kodwa-ke, ukuphatha i-IT ngaphakathi kungaba nzima, ikakhulukazi kumabhizinisi ngaphandle kwabasebenzi abazinikele be-IT noma ubuchwepheshe. Lapha kulapho izinsiza ze-IT zibonakala zibalulekile.
Ngokukhipha izinsiza ze-IT kumnikezeli wesevisi ophethwe, amabhizinisi angasebenzisa ubuchwepheshe nolwazi lwabasebenzi bokuphatha be-IT. Ama-MSP ahlala esematheni embonini, izinqubo ezingcono kakhulu, nobuchwepheshe obusafufusa, eqinisekisa ukuthi izinkampani zingakwazi ukufinyelela izixazululo ezisezingeni eliphezulu ngaphandle kocwaningo olunzulu noma ukutshalwa kwezimali. Lokhu kuvumela amabhizinisi ukuthi agxile ekwazisweni kwawo okubalulekile kanye nezinhlelo zamasu kuyilapho eshiya inkimbinkimbi ye-IT kochwepheshe.
Ukonga izindleko ngamasevisi aphethwe yi-IT.
Enye yezinzuzo eziyinhloko zokukhishwa kwezinsizakalo ze-IT ukonga izindleko. Ukugcina ithimba le-IT elingaphakathi endlini kungabiza, njengoba kuhilela ukuqasha, ukuqeqesha, nokugcina ochwepheshe abanamakhono. Ukwengeza, amabhizinisi kufanele atshale imali ku-hardware, amalayisensi esofthiwe, nengqalasizinda ukuze asekele ukusebenza kwawo kwe-IT. Lezi zindleko zingakhula ngokushesha, ikakhulukazi kumabhizinisi amancane naphakathi anesabelomali esilinganiselwe.
Ngakolunye uhlangothi, ukusebenzisana nomhlinzeki wesevisi ophethwe kuvumela amabhizinisi ukuthi afinyelele ithimba lochwepheshe be-IT ngengxenye yezindleko. Ama-MSP anikezela ngamamodeli entengo avumelana nezimo, avumela amabhizinisi ukuthi akhokhele izinsizakalo ezithile azidingayo, noma ngabe ukuqapha okungu-24/7, ukwenza isipele idatha nokutholwa, noma ukuphepha kwe-inthanethi. Lokhu kuqeda isidingo sokutshalwa kwezimali okumba eqolo ku-hardware nesofthiwe, njengoba ama-MSP ehlinzeka ngengqalasizinda edingekayo namathuluzi njengengxenye yesevisi yawo.
Ukwandisa ukusebenza kahle nokukhiqiza
Ngokukhipha izinsiza ze-IT, amabhizinisi angakwazi ukwenza lula ukusebenza kwawo futhi athuthukise ukukhiqiza. Ama-MSP anobuchwepheshe obukhethekile bokuphatha izinhlelo ze-IT, ukuqinisekisa ukuthi zenzelwe ukusebenza kahle nokusebenza. Bangakwazi ukukhomba futhi babhekane nezingqinamba, basebenzise amathuluzi ezishintshayo, futhi baqondise izinqubo zokuthuthukisa ukukhiqiza.
Ngaphezu kwalokho, abahlinzeki besevisi abaphethwe banikeza ukuqapha nokunakekela okumatasa, okuqinisekisa ukuthi izinkinga ezingaba khona ziyatholwa futhi ziyaxazululwa ngaphambi kokuba zibe nomthelela ekukhiqizeni. Ngokuqapha okungu-24/7, ama-MSP angakwazi ukubona okudidayo, izinsongo zokuphepha, noma izinkinga zokusebenza futhi athathe isinyathelo esisheshayo ukuze anciphise ubungozi. Le ndlela esebenzayo inciphisa isikhathi sokuphumula futhi iqinisekisa ukuthi abasebenzi bangasebenza ngaphandle kokuphazamiseka, bakhulise ukukhiqiza kwabo.
Ukufinyelela kulwazi olukhethekile nobuchwepheshe
Izinsizakalo ezilawulwa yi-IT zinikeza amabhizinisi ukufinyelela eqenjini lochwepheshe abanamakhono abasebenza ezindaweni ezahlukene ze-IT. Ama-MSP aqasha ochwepheshe ekuphathweni kwenethiwekhi, ukuphepha kwe-inthanethi, ukwenza isipele idatha nokutholwa, ukwenza ikhompuyutha yamafu, nokuningi. Lobu bubanzi bobungcweti buqinisekisa ukuthi amabhizinisi angakwazi ukungena kumakhono ahlukahlukene kanye nolwazi ngaphandle kokuqasha ochwepheshe abaningi.
Ngaphezu kwalokho, abahlinzeki besevisi abaphethwe batshala imali kubuchwepheshe besimanje kanye namathuluzi okuletha ukwesekwa kwe-IT okusebenzayo nokwethembekile. Banokufinyelela ku-software esezingeni eliphezulu, i-hardware, nengqalasizinda engase ibize kakhulu ukuze amabhizinisi azithole ngokuzimela. Ngokubambisana ne-MSP, amabhizinisi angasebenzisa lezi zinsiza ukuze athuthukise amakhono awo e-IT futhi ahlale ngaphambi komncintiswano.
Ukuphepha kwe-inthanethi okuthuthukisiwe nokuvikelwa kwedatha
I-Cybersecurity iyinkinga ebalulekile kumabhizinisi abo bonke osayizi. Ngokukhula kwezinsongo ze-inthanethi kanye nokuphulwa kwedatha, izinhlangano zidinga izinyathelo zokuphepha eziqinile ukuze zivikele ulwazi lwazo olubucayi futhi zigcine ukwethenjwa kwamakhasimende azo. Kodwa-ke, ukusebenzisa nokuphatha izindlela eziphelele zokuphepha ku-inthanethi kudinga ulwazi olukhethekile nokuqapha njalo.
Abahlinzeki besevisi abaphethwe bangochwepheshe be-cybersecurity futhi banolwazi olubanzi lokuvikela amabhizinisi ezinsongweni ze-inthanethi. Bangakwazi ukuhlola ukuba sengozini, basebenzise izivumelwano zokuphepha, baqaphe imisebenzi esolisayo, futhi banikeze impendulo yesigameko phakathi nokwephulwa kwemithetho. Ngokubambisana ne-MSP, amabhizinisi angaqinisekisa ukuthi izinhlelo zawo ze-IT nedatha zivikelwe izinyathelo zokuphepha ezihamba phambili embonini.
Ukunwebeka nokuvumelana nezimo ngamasevisi aphethwe yi-IT
Njengoba amabhizinisi ekhula futhi ethuthuka, i-IT yawo idinga ushintsho. Ukukala ingqalasizinda ye-IT kanye nezinsiza kungaba yinselele futhi kubize kakhulu, ikakhulukazi ezinkampanini ezinezidingo eziguqukayo. Kodwa-ke, ngezinsizakalo ezilawulwa yi-IT, amabhizinisi angakhuphula ngokushesha izinsiza zawo ze-IT phezulu noma phansi ukuze ahambisane nezidingo zawo eziguqukayo.
Abahlinzeki besevisi abaphethwe banikeza izixazululo eziguquguqukayo ezingalungiselelwa izidingo ezithile zebhizinisi ngalinye. Kungakhathaliseki ukuthi ukwandisa imisebenzi, ukuvula amagatsha amasha, noma ukubhekana nokukhuphuka okungazelelwe kwesidingo, ama-MSP angathumela ngokushesha ingqalasizinda edingekayo nokusekelwa. Lokhu kukhula kuqinisekisa ukuthi amabhizinisi angakwazi ukuzivumelanisa nezimo zemakethe ezishintshayo futhi abambe amathuba amasha ngaphandle kokukhawulelwa ngamakhono awo e-IT.
Ukonga izindleko ngamasevisi aphethwe yi-IT.
Ukukhetha umhlinzeki wesevisi ophethwe ofanele kubalulekile ukuze amabhizinisi akhulise izinzuzo zokukhipha izinsiza ze-IT. Lapho ukhetha i-MSP, kunezici ezimbalwa okufanele uzicabangele:
1. Ubuchwepheshe nolwazi: Bheka umhlinzeki onolwazi olunzulu lokuphatha izinhlelo ze-IT kanye nokweseka amabhizinisi embonini yakho. Hlola amarekhodi abo kanye nobufakazi bamakhasimende ukuze uqinisekise ukuthi banerekhodi elifakazelwe lokuletha izinsizakalo ze-IT ezithembekile nezisebenza kahle.
2. Iminikelo yesevisi: Hlola izidingo ze-IT zebhizinisi lakho futhi uqinisekise ukuthi i-MSP inikeza izinsizakalo ezidingekayo ukuze ihlangabezane nazo. Cabangela amasevisi afana nokuqapha inethiwekhi, ukwenza ikhophi yasenqolobaneni yedatha nokuthola kabusha, i-cybersecurity, nosekelo lobuchwepheshe.
3. Ukuqina nokuvumelana nezimo: Qinisekisa ukuthi i-MSP ingakala izinsizakalo zayo ukuze ibhekane nokukhula kwebhizinisi lakho kanye nezidingo ezishintshayo. Ukuvumelana nezimo kubalulekile ukulungisa izinsiza zakho ze-IT kalula ngaphandle kokuphazamiseka noma izindleko ezengeziwe.
4. Izinyathelo zokuphepha: I-Cybersecurity ihamba phambili emabhizinisini, ngakho ukusebenzisana ne-MSP ngezinyathelo zokuphepha eziqinile kubalulekile. Buza mayelana nezinqubomgomo zabo zokuphepha, amandla okuphendula isigameko, nezinqubo zokuvikela idatha.
5. Izindleko namanani: Cabangela izindleko zezinsizakalo ze-MSP futhi uqinisekise ukuthi zihambisana nesabelomali sakho. Linganisa amamodeli wabo wamanani, kungakhathaliseki ukuthi yimali emisiwe yanyanga zonke, khokha njengoba uhamba, noma inhlanganisela yakho kokubili. Qinisekisa ukuthi azikho izindleko ezifihliwe noma izindleko ezingalindelekile.
Ngokuhlola ngokucophelela lezi zici nokukhetha umhlinzeki wesevisi ophethwe ofanele, amabhizinisi angasebenzisa izinsiza eziphethwe yi-IT ukuze athuthukise ukusebenza kwawo, aqhubekise ukukhula, futhi ahlale ngaphambi komncintiswano.
Ukwandisa ukusebenza kahle nokukhiqiza
Ezweni lanamuhla eliqhutshwa ubuchwepheshe, ukukhishwa kwezinsiza ze-IT kumnikezeli wesevisi ophethwe kuyisinyathelo esibalulekile esingasiza ekuqhubekiseleni phambili amabhizinisi. Ngokukhipha ubunzima bokuphathwa kwe-IT kochwepheshe, izinkampani zingagxila emakhonweni azo ayinhloko kanye nezinhlelo zamasu, eziqhubekisela phambili ukukhula kanye nokusungula izinto ezintsha.
Izinzuzo zezinsizakalo eziphethwe yi-IT ziningi. Amabhizinisi awagcini nje ngokufinyelela ithimba lochwepheshe be-IT abanekhono ngenani elincane lezindleko zokuqasha iqembu langaphakathi, kodwa futhi ajabulela ukuqapha nokusekelwa okuqinile, ukusebenza kahle okuthuthukisiwe nokukhiqiza, ubungcweti obukhethekile nobuchwepheshe, ukuphepha kwe-inthanethi okuthuthukisiwe kanye nedatha. ukuvikela, kanye nokuqina kanye nokuguquguquka ukuzivumelanisa nezidingo eziguqukayo.
Ukutshala imali kumasevisi aphethwe yi-IT kuvumela amabhizinisi ukuthi ahlale ngaphambi komncintiswano, anciphise isikhathi sokuphumula, athuthukise ukukhiqiza, futhi azuze impumelelo yesikhathi eside. Ngomhlinzeki wesevisi ophethwe kwesokudla, amabhizinisi angakwazi ukuzulazula ngokuzethemba esimweni sedijithali esishintsha njalo futhi athuthukise ubuchwepheshe ukuze aqhubekisele phambili ukukhula nempumelelo yawo.
Ukufinyelela kulwazi olukhethekile nobuchwepheshe
Ukukhipha amasevisi e-IT kumnikezeli wesevisi ophethwe uchwepheshe (MSP) kunganikeza uhla lwezinzuzo zamabhizinisi. Ngokusebenzisa ulwazi lochwepheshe kanye namathuluzi ahamba phambili embonini, izinkampani zingakwazi ukufinyelela ithimba lochwepheshe be-IT abanamakhono ngengxenye yezindleko zokuqasha iqembu langaphakathi.
Ngamasevisi aphethwe yi-IT, amabhizinisi angajabulela ukuqapha nokusekelwa okumatasa, aqinisekise ukuthi izinkinga ezingase zibe khona ziyaxazululwa ngaphambi kokuba zidlulele ezinkingeni ezibizayo. Lokhu kunciphisa isikhathi sokuphumula, kukhulisa umkhiqizo, futhi kuvumela amabhizinisi ukuthi agxilise isikhathi namandla awo ezinhlelweni zamasu ezithuthukisa ukukhula.
Ama-MSP angaphinde anikeze ukwesekwa kwamahora nemini, aqinisekise ukuthi izinkinga ze-IT zixazululwa ngokushesha nangempumelelo. Lokhu kuvumela amabhizinisi ukuthi asebenze ngokushelela ngaphandle kokudinga ukuxazululwa kwezinkinga njalo nokunakekelwa. Ngezinsizakalo ezilawulwa yi-IT, izinkampani zingakwazi ukwenza lula ukusebenza futhi zithole ukusebenza kahle nokukhiqiza okuphezulu.
Ukuphepha kwe-inthanethi okuthuthukisiwe nokuvikelwa kwedatha
Enye yezinzuzo ezibalulekile zezinsizakalo ezilawulwa yi-IT ukufinyelela kulwazi olukhethekile nobuchwepheshe. Ama-MSP anolwazi olubanzi nolwazi lokuphatha ingqalasizinda ye-IT kuzo zonke izimboni ezihlukahlukene. Bahlala benolwazi lwakamuva ngezitayela nentuthuko emkhakheni we-IT, beqinisekisa ukuthi amabhizinisi ayakwazi ukufinyelela izixazululo ezithuthuke kakhulu.
Ama-MSP aphinde abe nokufinyelela kubuchwepheshe obusezingeni eliphezulu namathuluzi, okungase kubize ukuthi amabhizinisi azitholele wona ngokuzimela. Ngokusebenzisa lezi zinsiza, izinkampani zingathola umkhawulo wokuncintisana futhi zihlale ngaphambi kwejika. Noma ngabe isebenzisa izixazululo zekhompuyutha yamafu, ithuthukisa ukusebenza kwenethiwekhi, noma iqinisekisa ukuvikeleka kwedatha, ama-MSP anobuchwepheshe nobuchwepheshe ukuze ahlangabezane nezidingo ezihlukile zebhizinisi ngalinye.
Ngezinsizakalo ezilawulwa yi-IT, amabhizinisi angasebenzisa ulwazi nezinsiza eziningi ukuze enze izinqumo ezinolwazi futhi asebenzise amasu e-IT asebenzayo. Lokhu konga isikhathi nomzamo futhi kuqinisekisa ukuthi izinkampani zisebenzisa izinqubo nezisombululo ezihamba phambili emakethe.
Ukunwebeka nokuvumelana nezimo ngamasevisi aphethwe yi-IT
Esikhathini samanje sedijithali, i-cybersecurity yinto ekhathaza kakhulu amabhizinisi. Ukwanda kwezinsongo ze-inthanethi kanye nokwephulwa kwedatha kwenze kwabaluleka ukuthi izinkampani zibeke eqhulwini izinyathelo zokuphepha ku-inthanethi. Kodwa-ke, ukusebenzisa nokugcina izinyathelo zokuphepha eziqinile kungaba nzima futhi kube yinselele.
Amasevisi aphethwe yi-IT angasiza amabhizinisi aqinise ukuma kwawo kwe-cybersecurity futhi avikele idatha ebucayi. Ama-MSP anesipiliyoni esibanzi sokusebenzisa izivumelwano zokuphepha, ukuqapha izinsongo, kanye nokuphendula izehlakalo. Bangakwazi ukwenza ukuhlolwa kokuvikela okuvamile, bahlonze ubungozi, futhi basebenzise izinyathelo ezifanele zokuphepha ukuze banciphise ubungozi.
Ama-MSP futhi ahlala esematheni nezinsongo zakamuva zokuvikeleka ku-inthanethi namathrendi, evikela amabhizinisi ezinsongweni ezivelayo. Bangahlinzeka ngobuhlakani besikhathi sangempela sokusongela kanye nezinyathelo zokuphepha ezisebenzayo ukuze kuvinjelwe ukuhlasela ngaphambi kokuthi kudale umonakalo omkhulu.
Ngokukhipha ukuphepha kwe-IT kuma-MSP, amabhizinisi angagxila emisebenzini yawo eyinhloko kuyilapho eqinisekisa ukuthi idatha yawo namasistimu avikelekile ezinsongweni ezingase zibe khona. Lokhu kuqinisa ukwethenjwa kwamakhasimende nokuzethemba, okubalulekile endaweni yebhizinisi yanamuhla eqhutshwa idatha.
Ngikhetha umhlinzeki wesevisi ophethwe yi-IT olungile.
Izidingo zebhizinisi zihlala zivela, futhi ingqalasizinda ye-IT kufanele ikwazi ukuzivumelanisa nalezi zinguquko. Enye yezinzuzo ezibalulekile zezinsizakalo eziphethwe yi-IT ukuqina nokuguquguquka abakunikezayo.
Ama-MSP angahlinzeka amabhizinisi ingqalasizinda edingekayo kanye nokwesekwa ukuze akhulise izinsiza zawo ze-IT. Kungakhathaliseki ukuthi ukwandisa imisebenzi, ukuvula izindawo ezintsha, noma ukubhekana nokukhuphuka okungazelelwe kwesidingo, ama-MSP angathumela ngokushesha izinsiza ezengeziwe ukuhlangabezana nalezi zinselele. Lokhu kuvumela amabhizinisi ukuthi aphendule izimfuno zemakethe futhi abambe amathuba ngaphandle kokutshalwa kwezimali okubalulekile kwangaphambili.
Ngamasevisi aphethwe yi-IT, amabhizinisi angakwazi futhi ukuba nezimo zokulungisa izinsiza zawo ze-IT ngokusekelwe ezidingweni zawo eziguqukayo. Lokhu kusho ukuthi bangakhuphula noma behlise ingqalasizinda yabo ye-IT njengoba kudingeka ngaphandle kokuboshelwa ezinkontilekeni zesikhathi eside noma ezindlekweni ezingaguquki.
Ukunwebeka nokuvumelana nezimo okunikezwa izinsizakalo ezilawulwa yi-IT kwenza amabhizinisi akwazi ukuphatha kahle izinsiza zawo ze-IT, athuthukise izindleko, futhi aphendule ngokushesha ku-dynamics yemakethe. Ibanika ukushesha nokuzivumelanisa nezimo ukuze bahlale bencintisana endaweni yanamuhla yebhizinisi esheshayo.
Isiphetho: Ukusebenzisa Izinsiza Eziphethwe I-IT Zokukhula Kwebhizinisi
Lapho ukhipha izinsiza ze-IT, ukukhetha umhlinzeki wesevisi ophethwe ofanele kubalulekile. Impumelelo yezinsizakalo eziphethwe yi-IT incike ekwazisweni nasemandleni e-MSP. Nazi ezinye izinto ezibalulekile okufanele uzicabangele lapho ukhetha umhlinzeki wesevisi ophethwe yi-IT:
1. Ulwazi kanye Nobungcweti: Bheka ama-MSP anerekhodi elifakazelwe kanye nolwazi olunzulu lokuphatha ingqalasizinda ye-IT. Kufanele baqonde ngokujulile imboni yakho futhi bajwayelane nezinselele ezithile kanye nezidingo obhekana nazo.
2. Uhlu Lwezinsizakalo: Hlola ububanzi bezinsizakalo ezinikezwa yi-MSP futhi uqinisekise ukuthi zihambisana nezidingo zebhizinisi lakho. Cabangela ukuthi ingabe bahlinzeka ngosekelo lwe-24/7, ukuqapha okuqinile, izixazululo ze-cybersecurity, izinsizakalo zamafu, nezinye izinsizakalo ze-IT ezibucayi.
3. Ukuqina Nokuvumelana nezimo: Hlola ikhono le-MSP lokukala futhi livumelane nezidingo zakho ezishintshayo. Kufanele babe nezinsiza ezidingekayo kanye nengqalasizinda ukusekela ukukhula kwebhizinisi lakho kanye nezinhlelo zokunwetshwa.
4. Izinyathelo Zokuvikela: Qinisekisa izimiso zokuphepha ze-MSP nezinyathelo zokuqinisekisa ukuthi zihambisana namazinga omkhakha. Buza mayelana nezinqubo zabo zokuphendula isigameko, ikhophi yedatha nezinqubo zokuthola kabusha, nendlela yabo yobumfihlo bedatha nokuhambisana.
5. Izinkomba Zeklayenti: Cela izinkomba zeklayenti kanye nobufakazi ukuze uthole imininingwane ngesithunzi se-MSP nokwaneliseka kwekhasimende. Khuluma namakhasimende akhona ukuze uqonde ulwazi lwawo kanye nokwaneliseka ngezinsizakalo ze-MSP.
Ngokuhlola ngokucophelela lezi zici nokukhetha i-MSP ethembekile nenekhono, amabhizinisi angaqinisekisa ukuguquguquka okushelelayo kumasevisi aphethwe yi-IT. futhi andise izinzuzo zabo.
