Imibuzo ye-MSPs

Umhlahlandlela wokugcina wokuthola i-MSP ephelele: Imibuzo yakho iyaphendulwa

Ufuna ekahle Umhlinzeki Wesevisi Ophethwe (MSP) kungaba nzima. Njengoba kunezinketho eziningi emakethe, kulula ukuzizwa ukhungathekile futhi ungaqiniseki ukuthi ungaqala kuphi. Kodwa ungesabi! Lo mhlahlandlela uphendula yonke imibuzo yakho futhi usiza ukuthi uthole i-MSP efanelekile yezidingo zebhizinisi lakho.

Noma ngabe uyisiqalo esincane noma uyibhizinisi elizinzile, le nsiza ebanzi izokuhambisa ekukhetheni i-MSP efanele. Sizofaka yonke into kusukela ekuqondeni izidingo zakho kuya ekuhloleni amaleveli esevisi namanani entengo.

Ithimba lethu lochwepheshe likucwaningele, ngakho-ke awudingi. Senze uhlu lwemibuzo evame ukubuzwa mayelana Ama-MSP futhi banikeze izimpendulo ezinemininingwane, ezingachemile ukukusiza wenze isinqumo unolwazi.

Ukuthola i-MSP ephelele akudingeki kube ikhanda. Ake sibe umhlahlandlela wakho kulolu hambo olujabulisayo. Lungela ukuthola izici ezibalulekile okufanele uzicabangele, izingibe ezivamile okufanele uzigweme, kanye nemikhuba engcono kakhulu yokukhetha i-MSP ezoyisa ibhizinisi lakho kwelinye izinga.

Kungani amabhizinisi edinga i-MSP?

Abahlinzeki Besevisi Abaphethwe (ama-MSP) banikeza amabhizinisi ukwesekwa kwe-IT okusebenzayo namasevisi okuphatha. Baphatha imisebenzi eminingi ye-IT, okuhlanganisa ukuqapha inethiwekhi, ukwenza isipele idatha nokuthola kabusha, ukuphepha kwe-cybersecurity, nezibuyekezo zesofthiwe. Ama-MSP empeleni asebenza njengesandiso somnyango wakho wangaphakathi we-IT, eqinisekisa ukuthi amasistimu akho asebenza kahle futhi ngokuvikelekile.

Ama-MSP ahlinzeka ngohlu lwezinsizakalo ezifanelana nezidingo ezihlukile zebhizinisi ngalinye. Banikeza amapulani namaphakheji aguquguqukayo, okukuvumela ukuthi ukhethe izinga lokusekela elifanelana kangcono nezidingo zakho kanye nesabelomali. Ukuthi udinga usizo ngemisebenzi ye-IT yansuku zonke noma udinga uchwepheshe obukhethekile ngephrojekthi ethile, ama-MSPs uwakhavelile.

Ukubambisana ne-MSP kungakhulula izinsiza zakho zangaphakathi, kuvumele ithimba lakho ukuthi ligxile emisebenzini yebhizinisi ewumongo. Ngokukhipha izidingo zakho ze-IT kochwepheshe, ungakwazi ukusebenzisa ulwazi lwabo nolwazi lwabo ukuze uthuthukise ingqalasizinda yakho yobuchwepheshe futhi uthuthukise ukukhula kwebhizinisi.

Kodwa kungani ngempela amabhizinisi edinga i-MSP? Ake sihlole izinzuzo.

Izinzuzo zokusebenzisana ne-MSP

Esimeni samanje sedijithali, ubuchwepheshe budlala indima ebalulekile empumelelweni yamabhizinisi kuzo zonke izimboni. Nokho, ukuphatha ingqalasizinda ye-IT kungaba yinkimbinkimbi futhi kudle isikhathi, ikakhulukazi ezinhlanganweni ezingenabasebenzi abazinikele be-IT noma izinsiza ezilinganiselwe. Yilapho ama-MSP engena khona.

1. Ubungcweti Nokufinyelela Kubuchwepheshe Bamuva: Ama-MSP anethimba lochwepheshe abanamakhono abanolwazi olujulile nobungcweti kubuchwepheshe obuhlukahlukene. Bahlala benolwazi lwakamuva ngamathrendi akamuva kanye nentuthuko embonini ye-IT, beqinisekisa ukuthi amasistimu akho ahlala efakwe izisombululo ezihamba phambili.

2. Ukuqapha Okuqhubekayo Nokunakekela: Ama-MSP aqapha ngokucophelela amasistimu akho ubusuku nemini, athola futhi axazulule izinkinga ngaphambi kokuba zidale ukuphazamiseka okukhulu ebhizinisini lakho. Benza imisebenzi evamile yokulungisa, efana nezibuyekezo zesofthiwe namapeshi okuvikela, ukuze ugcine amasistimu akho esebenza kahle futhi evikelekile.

3. Ukonga Izindleko: Ukusebenzisana ne-MSP kungase kungabizi kakhulu uma kuqhathaniswa nokuqasha nokugcina ithimba le-IT langaphakathi. Ama-MSP anikezela ngamamodeli entengo avumelana nezimo, akuvumela ukuthi ukhokhele kuphela izinsizakalo ozidingayo. Ukwengeza, zingakusiza ugweme isikhathi sokuphumula esibizayo kanye nokuphulwa kwedatha ngokusebenzisa izinyathelo zokuphepha eziqinile nezinhlelo zokuhlenga izinhlekelele.

4. Ukuqina Nokuvumelana nezimo: Izidingo zakho ze-IT zingase zishintshe njengoba ibhizinisi lakho likhula. Ama-MSP angakala ngokushesha izinsizakalo zawo ukuze ahlangabezane nezidingo zakho ezithuthukayo. Ama-MSP angahlinzeka ngosekelo oludingekayo kanye nesiqondiso sokwengeza abasebenzisi abaningi, ukwandisa ingqalasizinda yakho, noma ukusebenzisa ubuchwepheshe obusha.

5. Gxila Emisebenzini Eyinhloko Yebhizinisi: Ngokukhipha imisebenzi yakho ye-IT ku-MSP, ungakhulula izinsiza zakho zangaphakathi futhi ugxile emisebenzini yebhizinisi ewumongo. Lokhu kukuvumela ukuthi ukhuphule umkhiqizo, uqondise ukusebenza, futhi uqhubekisele phambili emisha, ekugcineni okuholela ekukhuleni kwebhizinisi nempumelelo.

Ukusebenzisana ne-MSP kunikeza izinzuzo eziningi ezinganikeza ibhizinisi lakho umkhawulo wokuncintisana. Manje njengoba sesihlole izinzuzo, ake sibhekane nemibono eyiphutha evamile mayelana nama-MSP.

Imibono eyiphutha evamile mayelana nama-MSP

1. Ama-MSP awamabhizinisi amakhulu kuphela: Nakuba esebenzela amabhizinisi avelele, aphinde abhekelele amabhizinisi amancane naphakathi nendawo (ama-SME). Ama-SME angazuza kakhulu ekusebenzisaneni ne-MSP, njengoba evame ukuba nezinsiza ze-IT ezilinganiselwe kanye nemikhawulo yesabelomali.

2. Ama-MSP azongena esikhundleni sethimba lami langaphakathi le-IT: Ama-MSP awahloselwe ukuthatha isikhundla sabasebenzi bakho bangaphakathi be-IT. Kunalokho, basebenza nethimba lakho ukuze banikeze ukwesekwa okwengeziwe nobungcweti. Ama-MSP angaphelelisa umnyango wakho we-IT okhona, uwavumele ukuthi agxile ezinhlelweni zamasu kuyilapho imisebenzi evamile isingathwa ngaphandle.

3. Ama-MSP abiza kakhulu: Izindleko zokusebenzisana ne-MSP ziyahlukahluka kuye ngezinsizakalo ozidingayo kanye nobukhulu bebhizinisi lakho. Nakuba ukutshalwa kwezimali kuhilelekile, ngokuvamile kubiza kakhulu kunokuqasha nokugcina ithimba le-IT langaphakathi. Ukwengeza, izindleko zesikhathi sokuphumula kanye nokuphulwa kwedatha zingazidlula kude izimali ezikhokhiswa ama-MSP.

Manje njengoba sesiyilungisile le mibono eyiphutha, ake siqhubekele emibuzweni ebalulekile okufanele uyibuze lapho uhlola i-MSP.

Imibuzo okufanele uyibuze lapho uhlola i-MSP

1. Kuyini ulwazi lwakho kanye nobuchule bakho?: Kubalulekile ukuhlola ulwazi lwe-MSP embonini yakho kanye nolwazi lwayo lwezinsizakalo ezithile ozidingayo. Cela amareferensi amaklayenti kanye nezifundo eziyizimo ukuze uqonde amakhono awo kangcono.

2. Yini efakiwe ekunikezeni kwakho isevisi?: Qonda izinsizakalo ezithile kanye namazinga okusekela afakwe ekuhlinzekweni kwe-MSP. Cacisa uma behlinzeka ngosekelo lwe-24/7, ukuqapha okuqinile, izinsizakalo zokuphepha, ukwenza ikhophi yasenqolobaneni yedatha nokuthola, kanye nanoma imaphi amanye amasevisi ahambisana nezidingo zebhizinisi lakho.

3. Ukwenza kanjani ukuvikeleka nokuthobela imithetho?: Buza mayelana nezinyathelo zokuphepha ze-MSP kanye nezinqubo. Qinisekisa ukuthi banayo imikhuba eqinile ye-cybersecurity ukuze uvikele idatha yakho ebucayi. Uma ibhizinisi lakho lisebenza embonini elawulwayo, qinisekisa ukuthi i-MSP ihambisana nemithethonqubo efanele.

4. Siyini isakhiwo sakho samanani?: Xoxa ngesakhiwo samanani se-MSP kanye nanoma yiziphi izindleko ezengeziwe ezingase ziphakame. Cabangela ukuthi amanani abo ayahambisana yini nesabelomali sakho nokuthi uma kukhona izinkontileka zesikhathi eside noma izimali ezifihliwe ezihilelekile.

5. Injani inqubo yakho yokugibela?: Ukuqonda inqubo yokugibela kubalulekile ukuze uqinisekise inguquko ebushelelezi. Buza ngezinyathelo ezihilelekile, umugqa wesikhathi, nokuthi i-MSP ihlela kanjani ukujwayelana nebhizinisi lakho kanye nezidingo zalo ezihlukile.

Manje njengoba usunohlu lwemibuzo, ake sihlole izici okufanele uzicabangele lapho ukhetha i-MSP.

Izinto okufanele zicatshangelwe lapho ukhetha i-MSP

1. Idumela Nezinkomba: Cwaninga isithunzi se-MSP futhi ufune izinkomba kumakhasimende awo akhona. Funda ukubuyekezwa okuku-inthanethi nobufakazi ukuze uthole imininingwane ngokwethembeka kwabo, ukwaneliseka kwamakhasimende, kanye nerekhodi lokulandela.

2. Ubuchwepheshe Bomkhakha: Bheka i-MSP enolwazi lokusebenza namabhizinisi embonini yakho. Bazoqonda kangcono izidingo zakho ezithile nezinselele, okubavumela ukuthi banikeze izixazululo ezifanelana nawe.

3. Izivumelwano Zezinga Lesevisi (ama-SLA): Hlola ama-SLA anikezwa yi-MSP. Naka izikhathi zokuphendula, izikhathi zokuxazulula, neziqinisekiso zesikhathi sokuphumula. Qinisekisa ukuthi ama-SLA ahambisana nezidingo zebhizinisi lakho nokuthi izindlela zikhona zokukala nokubika ngokusebenza.

4. Ukunwebeka kanye Nokukhula: Cabangela ukunwetshwa kwezinsizakalo ze-MSP. Bangakwazi ukwamukela ukukhula kwakho kwekusasa kanye nezidingo eziguqukayo ze-IT? Ukusebenzisana ne-MSP engalinganisa nebhizinisi lakho kuzokongela ubunzima bokushintsha abahlinzeki behle kulayini.

5. Ukuxhumana Nokusekela: Hlola imigudu yokuxhumana ye-MSP kanye nezindlela zokusekela. Ingabe banikeza ukusekelwa okungu-24/7? Ungalindela ngokushesha kangakanani impendulo? Ukuxhumana okucacile nokufike ngesikhathi kubalulekile uma kuphakama izinkinga, ngakho khetha i-MSP ekwazisa ukuxhumana okuvulekile nokusobala.

Manje njengoba usunokuqonda okuqinile kwezinto okufanele uzicabangele, sekuyisikhathi sokuthi ufunde ukuthi ungayithola kanjani i-MSP elungile yebhizinisi lakho.

Ungayithola kanjani i-MSP elungile yebhizinisi lakho

1. Chaza izidingo zakho: Zichaze ngokucacile izidingo nemigomo yakho ye-IT. Khomba amasevisi athile owadingayo, njengokuqapha inethiwekhi, ukwenza isipele idatha, noma i-cybersecurity. Lokhu kuzosiza ekunciphiseni usesho lwakho futhi uthole ama-MSP agxile ezindaweni ozifisayo.

2. Ucwaningo Nohlu Olufushane: Yenza ucwaningo olunzulu futhi udale uhlu olufushane lwama-MSP angaba khona. Cabangela isipiliyoni sabo, ubuchwepheshe, ukugxila embonini, nesithunzi sabo. Funda ukubuyekezwa, ubufakazi, kanye nezifundo zezindaba ukuze uqonde amakhono abo.

3. Cela Iziphakamiso bese uqhathanisa: Xhumana nama-MSP asohlwini olufushane futhi ucele iziphakamiso ezinemininingwane. Qhathanisa ukunikezwa kwabo, amanani, ama-SLA, nanoma yiziphi izinsiza ezengeziwe abazihlinzekayo. Lokhu kuzokusiza ukuthi ubone i-MSP eqondana kangcono nezidingo zakho kanye nesabelomali.

4. Hlela Ukubonisana: Thatha isikhathi sokuhlela ukubonisana nama-MSP aphezulu ohlwini lwakho. Sebenzisa leli thuba ukubuza imibuzo esixoxile ngayo phambilini futhi uqonde kangcono indlela yabo yokwenza izinto, isiko, kanye nezindinganiso zabo. Hlola amakhono abo okuxhumana futhi uqinisekise ukuthi uzizwa ukhululekile ukusebenza nabo.

5. Hlola Izithenjwa: Ungakhohlwa ukuhlola izithenjwa ezinikezwe ama-MSP. Xhumana namaklayenti awo akhona futhi ubuze ngolwazi lwawo lokusebenza ne-MSP. Lokhu kuzohlinzeka ngemininingwane ebalulekile ekusebenzeni kwe-MSP, ukwethembeka, kanye nokwaneliseka kwamakhasimende.

6. Yenza Isinqumo Esinolwazi: Ngokusekelwe ocwaningweni lwakho, iziphakamiso, ukubonisana, kanye nezinkomba, yenza isinqumo unolwazi. Khetha i-MSP emaka wonke amabhokisi futhi iqondanise nemigomo nezimiso zebhizinisi lakho.

Siyakuhalalisela! Uthole i-MSP ephelele yebhizinisi lakho. Manje, ake sihlole izimfanelo okufanele uzibheke ku-MSP ukuze uqinisekise ubambiswano oluyimpumelelo.

Izimfanelo okufanele uzibheke ku-MSP

1. Ukwethembeka: Khetha i-MSP eyaziwa ngokwethembeka nokuzibophezela ekwanelisekeni kwamakhasimende. Kufanele babe nerekhodi eliqinisekisiwe lokuletha izinsiza ezisezingeni ngesikhathi nangaphakathi kwesabelomali.

2. Indlela Esebenzayo: Bheka i-MSP ethatha indlela esheshayo ekuphathweni kwe-IT. Kufanele baqaphe ngenkuthalo amasistimu akho, bakhombe izinkinga ezingaba khona, futhi bathathe izinyathelo zokuvimbela ukuze banciphise ukuphazamiseka.

3. Amakhono Okuxhumana Aqinile: Ukuxhumana okuphumelelayo kubalulekile ebudlelwaneni obuphumelelayo. Khetha i-MSP exhumana ngokushesha nangokusobala. Kufanele bahlale bekwazisa mayelana nesimo samasistimu akho, amaphrojekthi aqhubekayo, nanoma yiziphi izingozi ezingaba khona.

4. Ukuvumelana nezimo Nokuqina: Izidingo zebhizinisi lakho zingase zishintshe ngokuhamba kwesikhathi, ngakho khetha i-MSP enikeza izixazululo eziguquguqukayo nezingalawuleki. Kufanele bakwazi ukuzivumelanisa nezidingo zakho ezithuthukayo futhi banikeze ukwesekwa okudingekayo njengoba ibhizinisi lakho likhula.

5. Ukuzibophezela Ekuvikelekeni: Ukuvikeleka kufanele kube yinto eza kuqala kunoma iyiphi i-MSP. Bheka i-MSP enezinyathelo eziqinile zokuphepha ku-inthanethi futhi ehambisana namazinga akamuva embonini. Kufanele bakhuthale ekuvikeleni idatha yakho ebucayi futhi banciphise ubungozi bokuphepha.

6. Indlela Yokuhlanganyela: Khetha i-MSP ekwazisa ukubambisana nokusebenza ngokubambisana. Kufanele basebenze ngaphandle komthungo nethimba lakho langaphakathi le-IT futhi baqondise imizamo yabo nezinjongo zebhizinisi lakho. Indlela yokusebenzisana iqinisekisa ukuthi wonke umuntu usekhasini elifanayo futhi usebenzela ukufeza inhloso efanayo.

Manje njengoba usukhethe i-MSP ephelele ake sihlole ukuthi yini ongayilindela ngesikhathi sokugibela.

Ongakulindela ngesikhathi senqubo yokugibela

Inqubo yokugibela ibeka isisekelo sobambiswano oluyimpumelelo ne-MSP yakho. Nakhu ongakulindela ngalesi sigaba:

1. Ukuhlola Kokuqala: I-MSP izoqale ihlole ingqalasizinda yakho ye-IT ekhona, amasistimu, kanye nezinqubo. Lokhu kubasiza ukuthi baqonde izidingo zakho ezihlukile futhi bakhombe izindawo ezidinga ukuthuthukiswa.

2. Ukufuduka kanye Nokuqaliswa: Uma usuka kumhlinzeki okhona we-IT noma uletha imisebenzi yakho ye-IT endlini, i-MSP izokusiza ngenqubo yokuthutha. Bazoqinisekisa uguquko olushelelayo futhi baphathe ukuqaliswa kwezinsizakalo zabo.

3. Ukucushwa Kwesistimu: I-MSP izomisa amathuluzi ayo okuqapha, izinyathelo zokuphepha, nezinye izinhlelo ezidingekayo ukuze zihambisane nezidingo zakho ezithile. Bazokwenza ngokwezifiso izinsizakalo zabo ukuze zilingane kalula endaweni yakho ye-IT ekhona.

4. Amadokhumenti Nokudluliswa Kolwazi: I-MSP izobhala lonke ulwazi olufanele mayelana nezinhlelo zakho, izinqubo, kanye nokucushwa. Lokhu kusiza ukuqinisekisa ukuthi wonke umuntu ukuqonda kahle ukusetha futhi anganikeza usekelo lapho kudingeka.

5. Ukuqeqeshwa Nokwesekwa: I-MSP izoqeqesha ithimba lakho ukuthi lisebenzise izinsizakalo zalo namathuluzi ngokwamandla alo. Bazophinde banikeze ukwesekwa okuqhubekayo, baqinisekise ukuthi uyakwazi ukufinyelela usizo oludingayo noma nini lapho kuphakama izinkinga.

Uma inqubo yokugibela isiqediwe, ungaqala ukuvuna izinzuzo zobambiswano lwakho ne-MSP. Jabulela ukuthula kwengqondo okuza nokwazi ukuthi ingqalasizinda yakho ye-IT isezandleni ezinekhono.

Isiphetho

Ukuthola i-MSP ephelele yebhizinisi lakho akudingeki kube nzima. Ungenza isinqumo unolwazi ngokuqonda izici ezibalulekile, ubuze imibuzo efanele, futhi uhlole ubuchwepheshe nezinsizakalo ze-MSP.

Ukubambisana ne-MSP kunikeza izinzuzo eziningi, okuhlanganisa ukufinyelela olwazini lochwepheshe, ukuqapha okumatasa nokunakekela, ukonga izindleko, ukunwebeka, kanye nekhono lokugxila emisebenzini yebhizinisi ewumongo.

Khumbula ukuchaza izidingo zakho, cwaninga kahle ama-MSP angaba khona, qhathanisa iminikelo, ishejuli yokubonisana, futhi uhlole izinkomba. Bheka ukwethembeka, indlela esebenzayo, amakhono okuxhumana aqinile, ukuguquguquka, ukuzibophezela ekuvikelekeni, nokusebenzisana.

Uma usukhethe i-MSP ephelele, inqubo yokugibela izobeka isiteji sobambiswano oluyimpumelelo. Jabulela ukuthula kwengqondo okuza nokwazi ukuthi izidingo zakho ze-IT zisezandleni ezinekhono, okukuvumela ukuthi ugxile ekukhuliseni ibhizinisi lakho. nokufeza izinhloso zakho. Ngikufisela inhlanhla!