Ukuhlehlisa Ukusebenza kahle: Ukuthi Ibhizinisi Elincane I-IT Isiza Kanjani Ingathuthukisa Ukukhiqiza
Ezweni lanamuhla lebhizinisi elisheshayo, amabhizinisi amancane adinga zonke izinzuzo ukuze ahlale encintisana. Indawo evame ukunganakwa engaba nomthelela omkhulu ingqalasizinda ye-IT nokwesekwa. Ukwenza lula ukusebenza kahle ngosizo lwe-IT lwamabhizinisi amancane kungakhuphula umkhiqizo futhi kukhuthaze ukukhula.
Uma izinhlelo ze-IT seziphelelwe yisikhathi, zihamba kancane, noma zingathembeki, zingaholela ekumoshweni kwesikhathi, ukuncipha kokukhiqiza, nokwanda kokukhungatheka kwabasebenzi. Yilapho i-IT yamabhizinisi amancane isiza khona. Izinkampani ezincane zingavula amandla azo aphelele ngokuthuthukisa ingqalasizinda ye-IT, zisebenzisa izixazululo zesofthiwe ezisebenzayo, futhi zinikeze ukwesekwa okuthembekile kwezobuchwepheshe.
Akukhona nje kuphela ukuthi uhlelo lwe-IT olusebenza kahle luqinisekisa ukusebenza kwansuku zonke kalula, kodwa futhi luhlomisa amabhizinisi amancane ukuze abhekane nezinselele ezintsha namathuba ngokushesha. Ukuthi izixazululo zekhompuyutha yamafu, izilinganiso zokuphepha kwedatha, noma ukuhlanganisa ubuchwepheshe obusha, usizo lwe-IT lwamabhizinisi amancane luhlinzeka ngobuchwepheshe nesiqondiso esidingekayo ukuze uhlale uphambili endaweni yedijithali eshintsha ngokushesha.
Ukutshala imali emabhizinisini amancane usizo lwe-IT akukona nje izindleko kodwa umnyakazo wamasu okhuphula umkhiqizo, uqondise izinqubo, futhi uthuthukise ukwaneliseka kwamakhasimende. Ungavumeli ingqalasizinda yakho ye-IT ikuvimbele – sebenzisa amandla obuchwepheshe ngosizo lwe-IT oluthembekile lwamabhizinisi amancane.
Ukubaluleka kosizo lwe-IT kumabhizinisi amancane.
Amabhizinisi amancane avame ukusebenza ngezinsiza ezilinganiselwe kanye nesabelomali esiqinile, okwenza ukubeka phambili i-IT kudinga inselele. Kodwa-ke, ukutshala imali kusizo lwe-IT kubalulekile empumelelweni yabo. Uhlelo lwe-IT olusebenza kahle luqinisekisa ukusebenza kwansuku zonke kalula, luvumela ukwehla, futhi luhlomise amabhizinisi amancane ukuthi abhekane nezinselele ezintsha namathuba ngokushesha.
Enye yezinzuzo ezibalulekile zosizo lwe-IT yikhono lokuthuthukisa izinqubo zebhizinisi. Ngokuhlola ingqalasizinda ye-IT ekhona, ochwepheshe bangakwazi ukukhomba izindawo ezidinga ukuthuthukiswa futhi basebenzise izixazululo ezilula ukusebenza. Lokhu kungase kuhlanganise ukuthuthukisa ihadiwe nesofthiwe, ukusebenzisa izixazululo zekhompuyutha yamafu, noma ukuhlanganisa ubuchwepheshe obusha obuthuthukisa ukusebenza kahle nokukhiqiza.
Izinselelo ezijwayelekile ze-IT amabhizinisi amancane abhekana nazo
Amabhizinisi amancane avame ukubhekana nezinselelo ze-IT ezihlukile ezingakhinyabeza ukukhula kwawo. Izinsiza ezilinganiselwe, ukuntula kochwepheshe bangaphakathi, kanye nesidingo sokuhlala unolwazi lwakamuva ngobuchwepheshe obuthuthukayo ngezinye zezithiyo ezimbalwa abahlangabezana nazo. Ngaphandle kosizo olufanele lwe-IT, lezi zinselele zingaba izithiyo ekukhiqizeni futhi zivimbele ukuncintisana.
Inselele eyodwa evamile ukuphepha kwedatha. Izigebengu ze-inthanethi ziya ngokuya zikhomba amabhizinisi amancane, okwenza kube semqoka ukuthi kube nezinyathelo eziqinile zokuphepha ku-inthanethi. Ingaqinisekisa ukuthi idatha ebucayi ivikelwe ngokwanele, amasistimu abuyekezwa njalo, futhi abasebenzi baqeqeshelwa imikhuba engcono kakhulu yokunciphisa ubungozi bokuphulwa kwedatha.
Enye inselele ukuqina. Njengoba amabhizinisi amancane ekhula, ingqalasizinda yawo ye-IT idinga ukuhambisana nesivinini. Usizo lwe-IT lungasiza ekuhloleni izidingo zokulinganisa nokusebenzisa izixazululo, okuvumela ukwanda okungenamthungo. Lokhu kungase kuhlanganise ukuthuthukisa amaseva, ukusebenzisa i-virtualization, noma ukuthuthela kumasistimu asekelwe emafini.
Izinzuzo zokunikeza ukwesekwa kwe-IT kwamabhizinisi amancane
Ukwesekwa kwe-IT kwangaphandle kuyisixazululo esingabizi kakhulu samabhizinisi amancane angase angabi nazo izinsiza zokuqasha ithimba le-IT lesikhathi esigcwele. Ngokubambisana nabahlinzeki bokwesekwa kwe-IT bangaphandle, amabhizinisi amancane angakwazi ukuthola ulwazi olubanzi nezinsizakalo ezihambisana nezidingo zabo ezithile.
Enye yezinzuzo ezibalulekile zokunikeza ukwesekwa kwe-IT yikhono lokungena olwazini olukhethekile. Abahlinzeki bosekelo lwe-IT banochwepheshe abanolwazi olunzulu emikhakheni eyahlukene, njengokuphathwa kwenethiwekhi, ukuphepha kwe-cybersecurity, ukuthuthukiswa kwesofthiwe, nokuxazulula izinkinga zehadiwe. Lokhu kuqinisekisa ukuthi amabhizinisi amancane athola ukwesekwa okuphelele ngaphandle kokudinga ukuqeqeshwa okubanzi kwangaphakathi noma ukuqashwa.
Ngaphezu kwalokho, ukwesekwa kwe-IT kwangaphandle kuvumela amabhizinisi amancane ukuthi agxile kumakhono awo asemqoka. Esikhundleni sokunikeza isikhathi esibalulekile nezinsiza kubaphathi be-IT, bangagxila ekukhuliseni ibhizinisi labo nasekusebenzeleni amakhasimende abo. Lokhu kuholela ekukhuleni kokukhiqiza nokusebenza kahle, ekugcineni kuqhuba ukukhula kwebhizinisi.
Ukuhlola izidingo zakho ze-IT kanye nezidingo
Ngaphambi kokufuna usizo lwe-IT, amabhizinisi amancane adinga ukuhlola izidingo zawo ze-IT kanye nezidingo. Lokhu kuhilela ukuhlola ingqalasizinda ye-IT yamanje, ukukhomba amaphuzu obuhlungu kanye nezindawo zokuthuthukiswa, nokunquma imigomo nezinhloso zokufuna ukusekelwa kwe-IT.
Ukuhlolwa okubanzi kwezidingo ze-IT kufanele kucabangele izidingo zezingxenyekazi zekhompiyutha kanye nesoftware, izinyathelo zokuphepha kwedatha, ingqalasizinda yenethiwekhi, ukukala, kanye nemikhawulo yesabelomali. Ngokuqonda izidingo zabo ezithile, amabhizinisi amancane angakwazi ukuxhumana ngempumelelo nezidingo zawo kubahlinzeki abangaba abasekeli be-IT futhi aqinisekise isixazululo esilungiselelwe.
Ukuthola umhlinzeki wosekelo lwe-IT olungile webhizinisi lakho elincane
Ukukhetha umhlinzeki wosekelo we-IT ofanele kubalulekile emabhizinisini amancane afuna ukwenza lula ukusebenza kahle nokukhulisa umkhiqizo. Lapho ukhetha umhlinzeki, izici ezimbalwa zifaka ubuchwepheshe, isithunzi, ukuphendula, kanye nokusebenza kahle kwezindleko.
Okokuqala nokubalulekile, amabhizinisi amancane kufanele abheke umhlinzeki onobuchwepheshe embonini yawo kanye nezidingo ezithile ze-IT. Lokhu kuqinisekisa ukuthi usekelo lufanelekile futhi luhambisana nezidingo zabo ezihlukile. Ukuhlola amareferensi nobufakazi kungasiza ukukala isithunzi somhlinzeki kanye nokulandelela irekhodi ekuletheni izinsizakalo ze-IT ezisezingeni eliphezulu.
Ukusabela kungesinye isici esibalulekile okufanele sicatshangelwe. Izinkinga ze-IT zingavela noma nini, futhi impendulo esheshayo ibalulekile ukuze unciphise isikhathi sokuphumula nokuphazamiseka. Amabhizinisi amancane kufanele abuze mayelana nesikhathi sokuphendula kanye nokutholakala komhlinzeki, aqinisekise ukuthi ukwesekwa kutholakala kalula.
Ukusebenza kahle kwezindleko nakho kuyacatshangelwa amabhizinisi amancane anesabelomali esilinganiselwe. Nakuba intengo kungafanele kube yiyona kuphela into enqumayo, ukuthola umhlinzeki wamanani oqhudelanayo ngaphandle kokufaka ikhwalithi engozini kubalulekile. Ukuthola izingcaphuno kubahlinzeki abaningi nokuqhathanisa izinsizakalo ezinikezwayo kungasiza ukwenza isinqumo esinolwazi.
Ukwenza lula izinqubo ze-IT nengqalasizinda
Uma umhlinzeki wosekelo we-IT olungile esengaphakathi, amabhizinisi amancane angakwazi ukuhlela izinqubo zawo ze-IT nengqalasizinda. Lokhu kubandakanya ukwenza kahle amasistimu akhona, ukusebenzisa izixazululo zesofthiwe ezisebenza kahle, kanye nokuqinisekisa ukuhlanganiswa kobuchwepheshe okungenamthungo ekusebenzeni kwansuku zonke.
Enye indawo okugxilwe kuyo ihadiwe kanye nokuthuthukiswa kwesoftware. Imishini ephelelwe yisikhathi nesofthiwe ingaba nomthelela omkhulu ekukhiqizeni nasekusebenzeni kahle. Abahlinzeki bosekelo lwe-IT bangahlola ingqalasizinda ekhona futhi bancome ukuthuthukiswa noma ukushintshwa okuhambisana nezidingo zebhizinisi kanye nesabelomali. Lokhu kungafaka ukuthuthukiswa kwamaseva, ukufaka esikhundleni sezindawo zokusebenza eziphelelwe yisikhathi, noma ukuthuthela kuzixazululo ezisekelwe emafini.
Izixazululo zesofthiwe zingesinye isici okufanele sicatshangelwe. Amabhizinisi amancane angazuza ekusebenziseni isofthiwe eyenza ngokuzenzakalelayo izinqubo ezenziwa ngesandla, ethuthukisa ukusebenzisana, futhi ethuthukisa ukusebenza kahle. Kungakhathaliseki ukuthi amathuluzi okuphatha amaphrojekthi, isofthiwe yokuphathwa kobudlelwane bekhasimende (CRM), noma amasistimu okubalwa kwezimali, abahlinzeki bosekelo lwe-IT bangasiza amabhizinisi amancane ukuhlonza nokusebenzisa izixazululo ezifanele kakhulu.
Ukuqalisa izinyathelo zokuphepha kwe-inthanethi kumabhizinisi amancane
Ukuvikeleka kwedatha kuyinkinga ephezulu emabhizinisini amancane, njengoba ukwephulwa kwedatha okukodwa kungaba nemiphumela emibi. Ukusebenzisa izinyathelo eziqinile zokuphepha ku-inthanethi kubalulekile ukuze kuvikelwe ulwazi olubucayi nokugcina ukwethenjwa kwamakhasimende.
Abahlinzeki bosekelo lwe-IT bangasiza ekuqaliseni indlela enezendlalelo eziningi ku-cybersecurity. Lokhu kungase kuhlanganise ukufakwa kwe-firewall, ukubuyekezwa kwesistimu evamile, isofthiwe yokulwa namagciwane, amasistimu okuthola ukungena, nokuqeqeshwa kwezisebenzi ngemikhuba engcono kakhulu yokuphepha ku-inthanethi. Ngokubhekana ngokuqhubekayo nokuba sengozini kwezokuvikela, amabhizinisi amancane anganciphisa kakhulu ingcuphe yokuphulwa kwedatha nokufinyelela okungagunyaziwe.
Ukuhlolwa kwezokuphepha okuvamile nokuhlola nakho kubalulekile ukuze kuqinisekiswe ukuvikelwa okuqhubekayo. Abahlinzeki bosekelo lwe-IT bangenza ukucwaninga okujwayelekile ukuze bahlonze ubungozi obungaba khona, qapha amalogu esistimu ngomsebenzi osolisayo, futhi usebenzise amapeshi adingekayo nezibuyekezo. Le ndlela yokwenza izinto isiza amabhizinisi amancane ukuthi ahlale isinyathelo esisodwa ngaphambi kwezinsongo ze-inthanethi futhi anciphise umthelela wokuphulwa kwezokuphepha okungaba khona.
Ukuqeqesha nokufundisa abasebenzi ngezinqubo ezihamba phambili ze-IT
Ngisho nengqalasizinda ye-IT ethuthuke kakhulu nezindlela zokuphepha ku-inthanethi, amabhizinisi amancane avikeleke kuphela njengesisebenzi sawo esinolwazi oluncane. Ukuqeqesha nokufundisa abasebenzi ngezinqubo ezihamba phambili ze-IT kubalulekile ukuze kwakhiwe isiko lokuphepha nokuqinisekisa ukuthi wonke umuntu uyayiqonda indima yakhe ekugcineni ubuqotho bedatha nokuvikela ulwazi olubucayi.
Abahlinzeki bosekelo lwe-IT bangasiza ekwakheni izinhlelo zokuqeqesha eziphelele ezihlanganisa izihloko ezinjengokuphathwa kwephasiwedi, ukuphepha kwe-imeyili, ukuqwashisa ngobunjiniyela bomphakathi., kanye nemikhuba yokuphequlula ephephile. Lezi zinhlelo zokuqeqesha zingenziwa endaweni noma kude, ukuqinisekisa ukuthi bonke abasebenzi banolwazi namakhono okuvimbela izigameko zokuphepha.
Ukuqapha nokwenza ngcono ukusebenza kwe-IT kanye nokukhiqiza
Ukuqapha okuqhubekayo kanye nokwenza kahle kokusebenza kwe-IT kanye nokukhiqiza kubalulekile ukuze amabhizinisi amancane ahlale encintisana. Abahlinzeki bosekelo lwe-IT bangasiza ukuqapha izinkomba zokusebenza eziyisihluthulelo (ama-KPI), bahlonze izingqinamba, futhi basebenzise amasu okuthuthukisa ukusebenza kahle.
Ukuhlola ukusebenza okuvamile kungasiza ekuhlonzeni izindawo zokuthuthukiswa futhi kugqamise izinkinga ezingaba khona ngaphambi kokuba zibe nomthelela ekukhiqizeni. Lokhu kungase kuhlanganise ukuqapha ukusebenza kwenethiwekhi, ukuhlaziya amalogi esistimu, kanye nokwenza izinhlolovo zokwaneliseka kwabasebenzisi. Ngokusekelwe emiphumeleni, Abahlinzeki bosekelo lwe-IT bangancoma ukulungiswa, ukuthuthukiswa, noma ukuqeqeshwa okwengeziwe ukuze kuthuthukiswe ukusebenza kwe-IT nokukhiqiza.
Ukwengeza, abahlinzeki bosekelo lwe-IT bangasiza ekusebenziseni amathuluzi okuqapha nokuphatha okukude (RMM) avumela ukuqapha nokugcinwa okusebenzayo. Lawa mathuluzi anika amandla ochwepheshe be-IT ukuthi bathole futhi baxazulule izinkinga bekude, banciphise isikhathi sokuphumula futhi baqinisekise ukusebenza okuqhubekayo.
Isiphetho: Umthelela we-IT usiza ekusebenzeni kahle nokukhula kwamabhizinisi amancane
Ukutshala imali emabhizinisini amancane usizo lwe-IT akukona nje izindleko kodwa umnyakazo wamasu okhuphula umkhiqizo, uqondise izinqubo, futhi uthuthukise ukwaneliseka kwamakhasimende. Izinkampani ezincane zingavula amandla azo aphelele futhi zihlale zincintisana endaweni yedijithali eguqukayo ngokushesha ngokuthuthukisa ingqalasizinda ye-IT, zisebenzisa izixazululo zesoftware ezisebenza kahle, futhi zinikeze ukwesekwa okuthembekile kwezobuchwepheshe.
Kusukela ekubhekaneni nezinselele ezijwayelekile ze-IT kuya ekuhleleni izinqubo, ukusebenzisa izindlela zokuphepha kwe-inthanethi, ukuqeqesha abasebenzi, nokuqapha ukusebenza, Usizo lwe-IT lunikeza uhla lwezinzuzo ezingaqhubekisela amabhizinisi amancane empumelelweni. Ungavumeli ingqalasizinda yakho ye-IT ikuvimbele – sebenzisa amandla obuchwepheshe ngosizo lwe-IT oluthembekile lwamabhizinisi amancane.
