Sezvo mabhizinesi achivimba nehunyanzvi, akavimbika iT rutsigiro kunowedzera kukosha. Imwe mhinduro kune ichi chinodiwa ndeye kure IT helpdesk, iyo inogona kupa mabhizinesi akasiyana mabhenefiti, kubva pamari yekuchengetedza kusvika kune yakagadziridzwa kugutsikana kwevatengi. Dzidza zvakawanda nezvekuti kure kure IT helpdesk inogona kubatsira bhizinesi rako.
Kuchengetedza mari kuburikidza nekuderedzwa kwepamusoro uye nevashandi.
Imwe yemabhenefiti akakosha ari kure IT helpdesk ndiyo mari yekuchengetedza iyo inogona kupa. Kushandisa yako IT rutsigiro kunogona kuderedza mutengo wepamusoro une chekuita nekuhaya uye kudzidzisa vashandi vepamba. Pamusoro pezvo, iwe unongobhadhara chete rubatsiro rwaunoda, pane kuve nekuchengetedza yakazara-nguva IT vashandi. Izvi zvinogona kukonzera zvakakosha mari yekuchengetedza bhizinesi rako, zvichikubvumidza kugovera zviwanikwa kune dzimwe nzvimbo dzekushanda kwako.
Kuwedzera kugona kuburikidza ne24/7 rutsigiro uye nekukurumidza kupindura nguva.
Imwe bhenefiti yakakosha yeiyo kure IT yekubatsira desk ndeyekuwedzera kugona kwainogona kupa kune bhizinesi rako. Nerutsigiro rwe24/7, unogona kuzorora uine chokwadi chekuti chero nyaya dzeIT dzichagadziriswa nekukasira, kuderedza nguva yekudzikira uye kuwedzera chibereko. Uyezve, kure IT helpdesks kazhinji vane nguva dzekupindura nekukurumidza kupfuura mumba Vashandi veIT, sezvo vaine chikwata chakakura chenyanzvi chiripo kugadzirisa chero nyaya. Izvi zvinogona kubatsira bhizinesi rako kuti rirambe richikwikwidza uye richiteerera kune zvinodiwa nevatengi.
Isu takavandudza kugutsikana kwevatengi kuburikidza nerutsigiro rwemunhu uye nenguva.
Imwe yemabhenefiti akakosha a kure IT helpdesk iko kugona kupa yakasarudzika uye nenguva tsigiro kune vatengi vako. Nechikwata chenyanzvi chinowanikwa nguva dzese, vatengi vako vanogona kugamuchira rubatsiro pese parinodiwa pasina kumirira kuti vashandi veIT vawanikwe. Izvi zvinogona kukonzera kuwedzera kugutsikana kwevatengi uye kuvimbika, sezvo vatengi vanonzwa kukosheswa uye kutsigirwa nebhizinesi rako. Uyezve, kure IT helpdesks kazhinji vane maturusi epamusoro uye matekinoroji ekuvabatsira nekukurumidza kuongorora nekugadzirisa nyaya, zvichiwedzera kuvandudza ruzivo rwevatengi.
Kuwanikwa kune dziva rakakura retarenda reIT.
Mabhizinesi anogona kuwana dziva rakakura reIT tarenda nekushandisa kure IT helpdesk. Izvi zvinodaro nekuti zvikwata zviri kure zvekubatsira zvinogona kuwanikwa chero pasi rese, zvichibvumira mabhizinesi kupinda mudziva retarenda repasi rose. Izvi zvinogona kunyanya kubatsira kune mabhizinesi madiki anogona kunge asina zviwanikwa zvekuhaya yakazara-nguva, mu-imba IT timu. Nedhipatimendi rekubatsira riri kure, makambani anogona kuwana timu yenyanzvi dzine hunyanzvi hwakasiyana uye ruzivo pasina kunetseka nezve kupinza vanhu basa, kudzidziswa, uye mimwe mitengo yakabatana. Izvi zvinogona kupedzisira zvatungamira kukuchengetedza mari uye nekuvandudza kugona kwebhizinesi.
Iyo yakawedzera kuchengetedzwa uye kuchengetedza data.
Imwe bhenefiti yeremote IT helpdesk inowedzerwa kuchengetedzwa uye kuchengetedza data. Remote helpdesk zvikwata zvinowanzo shongedzerwa neazvino chengetedzo maturusi uye matekinoroji, ayo anogona kubatsira kudzivirira kurwiswa necyber uye kutyora kwedata. Pamusoro pezvo, zvikwata zvedesiki rekubatsira zvinogona kupa mabhizinesi neanogara achichengetedza kuchengetedza uye zvigamba, kuve nechokwadi chekuti masisitimu avo anogara achienderana uye akadzivirirwa kubva mukutyisidzira kwazvino. Kuziva kuti timu yenyanzvi iri kuchengetedza data rakadzama uye ruzivo zvinogona kupa mabhizinesi rugare rwepfungwa.
